Enterprise Server Analyst
Role details
Job location
Tech stack
Job description
The District's Information Technology Division (ITD) has 600+ staff members, including programmers, network engineers, project managers, and administrative staff - all of whom provide support to the schools and LAUSD's business/functional units in a professional, forward-thinking, and challenging environment. Technologies supported range from personal systems to enterprise-wide systems and applications., * Participates in system testing, configuration, certification, and product lifecycle management of the District's Enterprise Server Systems, Collaboration/Messaging Platforms (Office 365/Google Apps), Cloud deployments, and Monitoring systems. Installs, monitors, and maintains server back end storage areas and enterprise level applications.
- Monitors, manages, and recommends preemptive action to prevent server/service down time.
- Analyzes and makes recommendations on server/system performance. Assists with configuring and implementing Microsoft SQL server database storage.
- Monitors and corrects Enterprise Server Systems and collaboration/messaging operation issues using the District's performance management and monitoring systems.
- Documents and maintains documentation on system architecture and operational processes.
- Applies operating system patches and upgrades as necessary.
- Configures and maintains e-mail system access controls using Role Based Access Control (RBAC) in Active Directory, Azure Active Directory, Microsoft 365, Google, and other cloud services.
- Assists with making and recommending long-range development plans in specific areas of client/server technologies.
- Participates in completion of scheduled and unscheduled system maintenance.
- Serves as the first level technical resource for monitoring and servicing the District's Enterprise Server Systems and centralized management and monitoring infrastructure.
- Assists with Implementing the District's server security hardening policies and procedures.
- Configures and installs common software packages and server services.
- May assist with data center operations as needed., Candidates who have completed college or university course work at an institution in a country other than the United States MUST obtain an official, sealed complete evaluation of foreign transcripts and degrees at their own cost. Please be sure to request a DETAILED report. Visit https://www.lausd.org/Page/7876 for a list of approved evaluation organizations., The Los Angeles Unified School District is committed to providing a working and learning environment free from discrimination, harassment, intimidation, abusive conduct, or bullying. The District prohibits discrimination, harassment, intimidation, abusive conduct or bullying based on actual or perceived race or ethnicity, gender/sex (including gender identity, gender expression, pregnancy, childbirth, breastfeeding/lactation status and related medical conditions), sexual orientation, religion, color, national origin (including language use restrictions and possession of a driver's license issued under Vehicle Code), ancestry, immigration status, physical or mental disability (including clinical depression and bipolar disorder, HIV/AIDS, hepatitis, epilepsy, seizure disorder, diabetes, multiple sclerosis, and heart disease), medical condition (cancer related and genetic characteristics), military and veteran status, marital status, registered domestic partner status, age (40 and above), genetic information, political belief or affiliation (unless union related), a person's association with a person or group with one or more of these actual or perceived characteristics, or any other basis protected by federal, state or local law, ordinance, or regulation in any program or activity it conducts or to which it provides significant assistance.
For inquiries or complaints contact our Equal Opportunity Section, (213) 241-7685. Selection and promotion are based on a competitive employment assessment process.
Requirements
Do you have experience in Network infrastructure management?, Do you have a High school diploma or GED?, Two years of college-level coursework in mathematics, computer science, information systems, computer engineering, or a related field. Additional qualifying experience may be substituted for the required education on a year for year basis provided that graduation from high school or evidence of equivalent educational proficiency is met.
Experience:
Two years of experience installing, configuring, servicing, and repairing local area network hardware and servers; configuring and maintaining cloud infrastructure and software services; or any combination thereof. One year of experience with a system that serves at least 20,000 users daily is preferable.
Special:
A Cloud certification or IT Foundational certification is preferred, such as Information Technology Infrastructure Library (ITIL) Foundation, Microsoft Azure Fundamentals, Google IT Support Certificate, Red Hat Certified System Administrator, or Amazon Web Services (AWS) Certified Cloud Practitioner., The ideal candidate for the Enterprise Server Analyst position is a highly analytical and detail-oriented IT professional with experience supporting Windows and Unix/Linux server environments, VMware virtualization, cloud technologies, enterprise storage, and systems security. Candidates should possess knowledge of Active Directory, DNS, DHCP, enterprise monitoring tools, backup and recovery systems, and cloud platforms including Microsoft Azure and Google Cloud.
The ideal candidate demonstrates strong troubleshooting, problem-solving, and communication skills with the ability to resolve complex server and network issues, maintain secure and reliable systems, prepare technical documentation, and work effectively with District personnel in a collaborative environment.
Benefits & conditions
Pulled from the full job description
- Health insurance
- Vision insurance
- Dental insurance
- Life insurance
- Paid holidays, Insurance: Paid premiums for your choice of several medical, dental, vision, and life insurance plans.
Retirement: Membership in the California Public Employee Retirement System (CalPERS).
Vacation: Full-time employees earn up to two weeks of paid vacation to start. Three weeks after five years of year-round paid service.
Paid Holidays: 13 days.