Solution Architect - Cross Platform Analytics (Assisted Channels)

Excelia, SL
Municipality of Pozuelo de Alarcón, Spain
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English

Job location

Remote
Municipality of Pozuelo de Alarcón, Spain

Tech stack

API
Amazon Web Services (AWS)
Data analysis
Azure
Software as a Service
Cloud Engineering
Identity and Access Management
Microsoft Dynamics
Role-Based Access Control
Systems Integration
Web Analytics
Enterprise Software Applications
Genesys
Event Driven Architecture
Data Lake
Kafka
Data Management
REST
Stream Analytics

Job description

  • Define and evolve scalable architectures for reporting, analytics, and omnichannel platforms.
  • Establish architecture standards, integration patterns, and security frameworks.
  • Lead integrations across Genesys Cloud, Microsoft Dynamics 365, data platforms, and enterprise applications.
  • Collaborate with Product, Architecture, and Engineering teams to deliver scalable, business-aligned solutions.
  • Drive technical governance, platform evolution, and architecture best practices.

Requirements

Do you have experience in SaaS?, * Proven experience as a Solution Architect, Enterprise Architect, or Technical Lead.

  • Strong background in SaaS platforms, cloud-native architectures, APIs, event-driven systems, and analytics ecosystems.
  • Experience with AWS and/or Azure, multi-tenant architectures, security, IAM, and RBAC.
  • Knowledge of Genesys Cloud, Dynamics 365, REST APIs, Kafka, Data Lakes, and real-time analytics.
  • Strong stakeholder management, communication, and technical leadership skills.
  • Professional English proficiency.

About the company

Excelia is a multinational Consulting, Technology, and Professional Services company with over 25 years of experience and a presence in more than 50 countries across Europe, Latin America, and the United States.

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