Network Engineer (Intermediate) - 2430 || State of FL

Infinite Computing Systems
Tallahassee, United States of America
yesterday

Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior
Compensation
$ 166K

Job location

Tallahassee, United States of America

Tech stack

VoIP
Information Systems
Computer Networks
Data as a Services
Trunking
Issue Tracking Systems
Session Initiation Protocols
Network Monitoring
Security Information and Event Management
Information Technology

Job description

We are seeking an intermediate-level Network Engineer to support a state enterprise telecommunications system providing voice and data services. The engineer will work within the client's engineering team, monitoring network performance, managing alerts and tickets, and implementing configurations to keep the network running optimally. This is a hands-on operations and engineering role requiring strong troubleshooting skills and the ability to stay composed during high-pressure events., * Monitor state network performance using SIEM and network monitoring tools

  • Manage alerts and tickets generated through monitoring tools and the NOC ticketing system
  • Implement configurations and adjustments to ensure optimal network and system functionality
  • Identify and report network/system issues to maximize performance
  • Provide timely status updates and reports to stakeholders
  • Collaborate with other teams to troubleshoot and resolve voice and data network issues
  • Ensure the security of deployed applications
  • Produce technical documentation in standard project-team format
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Requirements

  • Bachelor's degree in Computer Science, Information Systems, or a related field - or equivalent work experience
  • 3 5 years of experience in telephony infrastructure, Voice over IP (VoIP) implementation, Session Initiation Protocol (SIP) trunking, and call center technologies
  • Advanced, professional-level experience working on network/system projects of medium-to-high complexity, including planning, configuration, and optimization
  • Ability to work as a project team member, occasionally as a team lead, and to coach junior staff when needed
  • Must pass a State of Florida criminal background screening (6-year lookback)

Skills & Attributes

  • Excellent verbal and written communication; able to explain technical matters in plain terms to non-technical audiences
  • Ability to facilitate meetings and deliver clear presentations
  • Strong technical writing - reports, plans, and briefings
  • Problem-solving strengths: attention to detail, logical thinking, creativity, persistence, adaptability, and collaboration
  • Strong organizational skills

Screening Notes (for recruiter awareness)

  • Candidate must pass a criminal background screening covering Social Security Number trace and federal/state/county criminal records.
  • Disqualifying offenses (within the last 6 years) include computer/IT-related crimes, fraud, false pretenses, credit card crimes, forgery, counterfeiting, check/draft violations, misuse of records, and felony theft.
  • Candidate must be available to work onsite for the full duration of the engagement.

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