IT Manager
Venture Hire Group LLC
Brookfield, United States of America
2 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
Senior Compensation
$ 120KJob location
Brookfield, United States of America
Tech stack
Data Integrity
Disaster Recovery
Multi-Factor Authentication
IT Management
Intrusion Detection Systems
Virtual Private Networks (VPN)
Microsoft Office
Networking Basics
SAP Applications
Software Requirements Analysis
Systems Integration
Virtualization Technology
Software Licensing
Information Technology
Performance Monitor
Server Operating Systems & Platforms
VMware
Job description
- Lead, mentor, coach, and develop the IT team to support operational excellence and professional growth.
- Establish clear ownership, accountability, and execution standards for IT initiatives and support activities.
- Serve as the single point of accountability for IT system performance, project delivery, and operational readiness.
- Oversee and maintain core IT infrastructure, including networking, security, telecommunications, disaster recovery, and server environments.
- Ensure continuous operational readiness of IT systems through proactive monitoring, maintenance, and issue resolution.
- Manage cybersecurity solutions including firewalls, endpoint protection, MFA, VPNs, and intrusion detection systems.
- Lead disaster recovery planning, backup strategies, and business continuity efforts.
- Safeguard company data from internal and external threats.
- ERP, WMS & Production Systems (Critical Focus)
- Own the ERP system and related operational platforms, including ongoing support, upgrades, integrations, and enhancements.
- Partner closely with production, warehouse, supply chain, and finance teams to ensure systems effectively support daily operations.
- Translate operational needs into system requirements and lead implementation efforts to completion.
- Conduct system audits and validate that implementations meet business, operational, and data integrity requirements.
- Ensure ERP and production-related issues are prioritized, resolved, and communicated clearly to stakeholders.
- Project Management & Execution
- Lead IT project management efforts end-to-end, including scope definition, timelines, resource coordination, risk management, and delivery.
- Drive accountability with internal teams and external vendors to ensure projects are delivered on time and within scope.
- Track and communicate project status, risks, and outcomes to leadership.
- Ensure new systems and enhancements transition smoothly into steady-state operations with appropriate documentation and training.
- Vendor & Budget Management
- Manage service level agreements (SLAs) and vendor performance.
- Ensure compliance with software licensing and IT governance standards.
- Plan, manage, and track the IT department budget.
- End-User & Escalation Support
- Support internal users across all levels of the organization, including participation in an on-call rotation as needed.
- Provide advanced troubleshooting and escalation support for complex system and application issues.
- Communicate system maintenance, outages, and availability impacts in a timely and effective manner.
Requirements
- Bachelor's degree and 5+ years of progressive IT experience required.
- Strong ERP experience in a manufacturing environment required (SAP)
- Demonstrated experience leading IT projects, not just participating in them.
- Prior experience managing IT staff is strongly preferred.
- Experience supporting production, warehouse, and operational teams in a manufacturing environment.
- Strong technical knowledge of:
- Office 365
- Networking principles
- VMware / virtualized environments
- MFA, VPNs, and EDR platforms
- Experience working with third-party vendors, system integrators, and consultants.
- Exceptional problem-solving, organizational, and communication skills.
Benefits & conditions
- Competitive base salary of $100,000 - $120,000 (flex depending on experience)
- Health, dental, and vision insurance
- PTO and paid holidays