Data Analyst

We are seeking a highly skilled and detail-oriented Data Analyst with strong healthcare and call center industry experience to join our team in Pompano Beach, FL. The ideal candidate will be responsible for analyzing operational and business data, generating actionable insights, and supporting leadership teams with data-driven decision-making. This role requires exceptional analytical capabilities, strong technical expertise, and excellent communication skills, as the candidate will regularly collaborate with executive leadership, including the COO and Operational VPs, to provide meaningful insights that improve operational efficiency and business performance., * Analyze large and complex datasets to identify trends, patterns, and actionable business insights.

• Develop, maintain, and optimize dashboards, reports, and visualizations using Tableau.
• Write complex SQL queries for data extraction, validation, transformation, and reporting.
• Utilize Python for data analysis, automation, and process improvement initiatives.
• Collaborate closely with operations teams, leadership, and business stakeholders to gather reporting requirements and deliver analytical solutions.
• Provide analytical support for healthcare operations and call center performance metrics.
• Monitor KPIs, productivity metrics, customer experience data, and operational performance indicators.
• Present findings, insights, and recommendations to senior leadership in a clear and professional manner.
• Ensure data accuracy, integrity, and consistency across reports, dashboards, and systems.
• Work cross-functionally to support strategic initiatives and continuous operational improvements., Broward Health Corporate Spectrum Req 30081 Shift: Shift 1 FTE: 1.000000 Summary: This is NOT A REMOTE position The Sr. Data Analyst - Business Growth Strategy play…

• 1 month ago

• Proven experience as a Data Analyst within healthcare and/or call center environments.

• Strong hands-on expertise in:

• SQL

• Python

• Tableau

• Excellent analytical, problem-solving, and critical-thinking abilities.

• Strong verbal and written communication skills.

• Comfortable interacting with senior leadership and executive stakeholders.

• Ability to work independently while managing multiple priorities effectively.

• Strong attention to detail and organizational skills.

Preferred Qualifications

• Experience working with healthcare operational data, patient/customer service metrics, or contact center analytics.
• Knowledge of data warehousing concepts and reporting best practices.
• Experience with workflow optimization and operational performance analysis.
• Familiarity with healthcare analytics and operational reporting environments.

• $18.00-22.00 per hour Operations Data Analyst Intern - ABA Centers $18 - $22 /hour + College Credit Duration: 8-12 weeks Schedule: 30-40 hours per week - Monday-Friday Who We Are We are a lead…

• 7 hours ago