Senior VoIP / Network Engineer (UCCE Preferred) - 15+ Years required / Onsite to New Jersey

Startekk Inc
Woodbridge Township, United States of America
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior

Job location

Woodbridge Township, United States of America

Tech stack

VoIP
Cisco Unified Communications Manager
Cloud Computing
Network Congestion
Customer Interaction Management (Software)
Virtual Private Networks (VPN)
Network Architecture
TCP/IP
Virtual Local Area Networks
Network Routers
Cisco Unified Contact Center Enterprise (UCCE)
System Availability
Firewalls (Computer Science)
Information Technology
Low Latency
Cisco networks

Job description

VoIP / Voice Engineering

  • Design and architect enterprise VoIP and IP telephony solutions
  • Lead implementation of SIP, RTP, and call control protocols
  • Troubleshoot complex voice quality issues (latency, jitter, packet loss)
  • Manage dial plans, call routing, and call flow design

Network Engineering

  • Architect and manage enterprise network infrastructure (routers, switches, firewalls)
  • Implement advanced TCP/IP, VLANs, QoS, and VPN solutions
  • Optimize networks for real-time voice traffic and high availability
  • Lead network performance tuning and capacity planning, * Mentor junior engineers and provide technical guidance
  • Collaborate with cross-functional teams on enterprise projects

Security & Compliance

  • Ensure secure voice and network architecture
  • Implement best practices for compliance and data protection

Requirements

Do you have experience in Voice over internet protocol (VoIP) configuration?, Do you have a Bachelor's degree?, We are seeking a highly experienced Senior VoIP / Network Engineer with 15+ years of hands-on experience in enterprise voice and network infrastructure. The ideal candidate will have deep expertise in VoIP technologies, advanced networking, and troubleshooting complex, large-scale communication environments. Experience with Cisco contact center technologies (UCCE) is preferred., * Bachelor's degree in Computer Science, Information Technology, Telecommunications, or related field

  • Experience with Cisco UCCE (Unified Contact Center Enterprise)
  • Knowledge of ICM, CVP, CUCM
  • Experience with Unified Communications and Cloud VoIP
  • Certifications: CCNP, CCIE, or equivalent

About the company

* StarTekk's adoption of Digital Transformation is to accelerate organizational growth, increase efficiencies and help Star Workforce achieve focused business goals. The Employee will help our organization to identify and bridge the gap that exists in the business by analyzing the data, scale and support digital transformation initiatives.

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