System Administration
Role details
Job location
Tech stack
Job description
We are seeking an experienced, hands-on Systems Administrator to join our IT team in Cleveland, OH. Reporting to the Infrastructure Team Lead, this role is the primary point of contact for all day-to-day IT operations across our Cleveland facility and secondary sites in Cardington, OH and Houston, TX. The ideal candidate brings 5-7 years of practical experience in systems administration and is comfortable working both independently and alongside corporate IT teams., * Support and maintain IT infrastructure at the Cleveland site, including hardware, network equipment, servers, and end-user devices.
- Administer and maintain VMware virtualization environments and associated storage area network (SAN) infrastructure.
- Manage and administer Microsoft 365 tenant, Active Directory, and Windows Server environments.
- Serve as a point of contact for cybersecurity practices, supporting data integrity, security policies, and compliance with organizational standards.
- Administer and support the company ERP system, coordinating with vendors and internal stakeholders as needed.
- Manage and maintain the Veeam backup system, ensuring reliable data protection and recovery capabilities.
- Troubleshoot and resolve technical issues across networks, systems, and applications in a timely and professional manner.
- Maintain and troubleshoot network infrastructure across company locations, including switches, VLANs, and related equipment.
- Define and maintain standard configurations for servers, computers, and software; manage inventory of IT equipment and software licenses.
- Maintain IT policies, procedures, and system documentation, including the IT section of the disaster recovery plan; assume a lead role in IT disaster recovery efforts.
- Maintain telephone and voicemail systems.
- Collaborate with corporate IT teams and coordinate with external IT consultants as needed.
- Support IT infrastructure at a secondary site in Cardington, OH (approximately 90 minutes from Cleveland); on-site visits are infrequent but required as needed.
- Perform data processing duties in support of annual physical inventory.
- All other duties as assigned.
Requirements
Do you have experience in Windows?, * 5-7 years of experience in a systems administration or IT infrastructure support role.
- Experience supporting IT infrastructure, including networking equipment, servers, and end-user hardware.
- Working knowledge of Microsoft 365, Active Directory, and Windows Server environments.
- Hands-on experience with VMware virtualization and SAN administration.
- Familiarity with enterprise backup solutions, preferably Veeam.
- Experience supporting or administering ERP systems is a plus.
- Understanding of cybersecurity fundamentals and data protection best practices.
- Solid troubleshooting skills with the ability to diagnose and resolve technical issues independently.
- Self-motivated and reliable, with a hands-on approach to problem-solving.
- Good communication skills and a willingness to work collaboratively with both on-site staff and corporate IT.
- Ability to manage priorities and handle multiple tasks in a dynamic environment.
Preferred Skills
- Experience supporting multi-site IT environments.
- Familiarity with cloud platforms such as Microsoft Azure.
- Knowledge of network security practices and compliance standards.
- Experience with network inventory tools such as Lansweeper.
- Prior experience coordinating with external IT consultants or vendors.
Software & Systems Environment
VMware, Microsoft Windows Server, Microsoft 365, Active Directory, Veeam Backup, Microsoft SQL Server, Lansweeper, ERP systems (Fourth Shift or equivalent).
Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.