Student Information Systems Technician / (SIS)/Lead

1. Maintains the accuracy, integrity, confidentiality, and security of data within the Student Information System (SIS) and all related adjunct databases, including

Illinois State Board of Education (ISBE) systems and web portals such as IWAS,

by monitoring data quality, identifying discrepancies, isolating corrections, and

implementing corrective actions to ensure reliable student records and reporting

compliance.

2. Supports the integration, interoperability, and functionality of the Student Information System with adjunct applications, district systems, learning

platforms, and third-party providers while ensuring timely, accurate, and

compliant state, federal, and assessment reporting, including the management of

data imports, exports, automated processes, API integrations, and data exchange

procedures.

3. Performs data analysis, verification, validation, auditing, and reconciliation processes to ensure the integrity and accuracy of enrollment, attendance,

schedules, grades, discipline, course history, demographic information,

assessment data, and other information required for operational, instructional,

state, and federal reporting purposes.

4. Provides training, guidance, supervision, and ongoing technical support to clerical, administrative, and instructional staff in the effective use of student

information systems and related applications, including student enrollment,

scheduling, attendance, grading, discipline, report cards, transcripts, portals, and

state reporting processes.

5. Supports and trains district and building-level users on ISBE/IWAS systems and reporting procedures by verifying data submissions, identifying errors,

inconsistencies, and gaps, and assisting with the creation and correction of files

necessary for successful state reporting and compliance.

6. Coordinates and manages Student Information System portals and related applications for parents, students, and staff, including the development and

implementation of procedures, communication resources, user account

management, troubleshooting, navigation assistance, and enforcement of district

policies and procedures.

7. Assists in the implementation, maintenance, and support of online student registration, census verification processes, residency-related workflows, and

related procedures to ensure accurate and efficient student enrollment and data

collection practices.

8. Maintains the confidentiality, integrity, and security of district information systems and student data by managing user accounts, permissions, role-based

access, and system configurations in accordance with district policies,

cybersecurity practices, and applicable state and federal regulations, including

FERPA requirements.

9. Coordinates and supports activities related to mandated reporting, assessment data management, data validation, data auditing, and required uploads to state, federal,

and third-party systems to ensure compliance with reporting timelines,

accountability measures, and regulatory requirements.

10. Provides technical assistance, troubleshooting, customer service, and help desk support to district stakeholders regarding district information systems, data

processes, reporting procedures, system functionality, and software-related issues

while maintaining high standards of professionalism, responsiveness, and

customer service.

11. Maintains and monitors Student Information System help desk tickets and service requests by evaluating reported issues, prioritizing resolutions, documenting

solutions, escalating concerns when appropriate, and improving overall customer

service satisfaction and response times.

12. Assists in the development, organization, and preparation of training materials and resources, including user guides, manuals, videos, presentations, workflow

documentation, and knowledge base articles related to district information

systems, procedures, and best practices.

13. Supports academic record management processes, including report card generation, GPA calculations, transcript maintenance, graduation requirement

verification, credit entry, course history maintenance, and records management

for internal and external educational programs.

14. Assists with the development, maintenance, and management of master schedules, course catalogs, section configurations, room assignments, specialized program

scheduling, and student course requests while supporting conflict resolution and

efficient resource utilization.

15. Supports student enrollment and data management activities throughout the school year, including student intake, demographic updates, schedule

modifications, specialized program transitions, course changes, and enrollment

verification processes.

16. Assists in extracting, transforming, importing, and maintaining student-related data across district systems and applications while identifying and resolving data

discrepancies and ensuring system-wide data consistency.

17. Develops and maintains workflow documentation, technical procedures, and step- by-step operational guides to ensure continuity of services, consistency of

processes, and effective cross-training during staff absences or transitions.

18. Maintains current knowledge of Student Information System functionality, educational technologies, data governance practices, state reporting requirements,

and emerging technologies through ongoing professional learning, collaboration,

and cross-training opportunities.

19. Performs general office and administrative duties related to district information systems, including filing, data entry, digitization of records, organization of

documents, maintenance of communication systems, and preparation of accurate

reports and records.

20. Supports district administration in the implementation and enforcement of district-wide policies, procedures, regulations, and operational standards related to

student information systems, data management, and technology services.

21. Other duties as assigned.

Do you have a valid Driver's License license?, Do you have experience in Student information system?, 1. College degree or work experience in the information technology field.

2. Demonstrate ability to provide remote support to end users.
3. Demonstrate proficiency in the use of Microsoft Office Suite and database

applications.

4. Experience with problem resolution in an educational setting.
5. Ability to troubleshoot and remedy database-related issues.
6. Knowledge of industry-standard database applications and student information

systems.

7. Must be licensed to drive a car.
8. Must have the ability to lift and carry up to 20-pounds for short distances.

Pulled from the full job description

• Pet insurance
• 403(b)
• AD&D insurance
• Health insurance
• Vision insurance
• Dental insurance
• Life insurance, TRS/IMRF Pension

403b

Medical

Dental

Vision

Flexible Spending Program

Basic Life and AD&D