Field Systems Engineer (Linux / IoT), Contract
Role details
Job location
Tech stack
Job description
As a Platform Operations Engineer / Field Systems Engineer (Florida), you will serve as the primary owner of operations and product execution for statewide IoT deployments, driving the tools, workflows, and systems required to support reliable field operations. This role focuses on building and deploying the tools, interfaces, and integrations that enable seamless operation and maintenance of roadway infrastructure. You will bridge the gap between core software systems and field operations, ensuring contractors are equipped with automated workflows and actionable insights to meet strict SLAs and resolve issues efficiently.
This role will require regular on-site field work at roadside infrastructure deployments in Orlando, Florida, supporting real-time field operations and issue triage, with occasional travel across our other projects in Florida and Georgia, as needed.
Roles & Responsibilities
- Product Operation Ownership: Act as the Product Owner for Florida operations, focusing on streamlining field support workflows while partnering with Product Management on roadmap priorities
- Tool & UI Building: Design and develop custom scripts, dashboards, JavaScript-based user interfaces, and API integrations that connect the core platform to O&M contractor systems
- Edge Deployment: Package and deploy diagnostic tools and user interfaces directly to edge devices, enabling effective on-site troubleshooting
- Contractor Enablement: Enable field contractors by building automated alerting systems, intuitive operational tools, and delivering hands-on training
- First Line of Defense: Serve as the first line of defense for system issues, including triage, remote troubleshooting, configuration updates, and software resets
- Field Triage and Dispatch: Coordinate field interventions by equipping crews with precise, pre-diagnosed issue reports when physical resolution is required
- Operations Automation: Work within our core operational framework (Proxmox, Kubernetes, Terraform) to manage state-specific configurations. Partnering with our engineering organization, building the specific IaC, tools, and automation scripts
- Field Quality Oversight: Oversee operational readiness of new deployments, ensuring field hardware (e.g., cameras, switches) is fully integrated prior to go-live
- Collaborate cross-functionally with engineering, product, and field teams to continuously improve operational efficiency and system reliability
Requirements
Do you have experience in UI implementation?, * Experience supporting field operations and issue triage within roadway infrastructure, transportation systems, or similar large-scale physical deployments
- Experience working within Linux environments, container orchestration platforms (e.g., Kubernetes), and virtualization systems (e.g., Proxmox)
- Strong scripting and automation experience (Python, Bash, and/or Go) combined with frontend experience (JavaScript) to build intuitive, lightweight user interfaces for field crews.
- Familiarity with deploying applications to edge devices and IoT hardware environments
- Working knowledge of networking fundamentals (e.g., VLANs, routing, IP configuration) for troubleshooting connectivity issues
- Ability to translate complex system issues into clear, actionable workflows or tickets (e.g., Jira, ServiceNow)
- Strong communication skills with the ability to interface effectively with both technical engineering teams and field-based personnel
- Highly self-directed, with the ability to operate independently while collaborating across distributed teams
- Bachelor's degree in Computer Science, Electrical Engineering, Computer Engineering, or a related technical discipline (or equivalent experience with 4+ years in linux systems management)
Bonus
- Experience integrating monitoring tools (e.g., Prometheus, Grafana) with third-party systems
- Familiarity with SAFe Agile methodologies, particularly in a Product Owner capacity
- Experience working with IoT systems, IP cameras, or field-deployed infrastructure
- Knowledge of Florida roadway systems, infrastructure standards, or FDOT requirements
*** We do not accept unsolicited resumes from recruiting agencies or 3rd parties, and we are not responsible for any fees related to unsolicited resumes.