Systems Engineer Technician (SET) - WARPATH Training Specialist

New Directions Technologies, Inc.
Eglin Air Force Base, United States of America
1 month ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Junior
Compensation
$ 81K

Job location

Eglin Air Force Base, United States of America

Tech stack

Agile Methodologies
Software Applications
Systems Engineering
Collaborative Software
Databases
Mailing List
Software Engineering
Systems Integration
Web Navigation
Workflow Management Systems

Job description

The Workflow Application for Recording Production and Targeting History (WARPATH) Systems Engineer Technician (SET) for training is a vital role responsible for ensuring all users are proficient in leveraging WARPATH to its full potential.

This position combines technical expertise with instructional design and delivery to support warfighter mission effectiveness.

The ideal candidate will develop and deliver comprehensive training programs, from initial onboarding to advanced and sustainment training, for the modernized, federated targeting workflow management system.

Curriculum Development & Standardization: o Design, develop, and maintain a standardized training curriculum for WARPATH, covering everything from basic navigation to advanced feature utilization. o Create a variety of training materials, including instructor-led course content, products supporting on-demand e-learning modules, quick reference guides, job aids, and scenario-based exercises. o Collaborate with development teams to understand upcoming software releases and translate new capabilities into clear, concise training content.

Training Delivery & Facilitation: o Deliver engaging, role-specific onboarding and orientation for new users, covering system navigation, security protocols, and account setup. o Conduct hands-on instruction, workshops, and simulations for new system capabilities, aligned with agile software release cycles. o Provide sustainment training, refresher courses, and advanced skill workshops to ensure continued user proficiency.

Field Support & User Engagement: o Serve as a Subject Matter Expert (SME), providing on-site instruction and support as part of a mobile training team. o Integrate training activities with operational exercises to ensure practical, real-world application of WARPATH. o Act as a liaison between the user community and the development team, facilitating knowledge transfer and gathering feedback.

Performance & Improvement: o Develop and administer knowledge checks, proficiency assessments, and post-training evaluations to measure training effectiveness. o Analyze user feedback and performance data to identify capability gaps and drive continuous improvement of the training program and curriculum. o Contribute to the creation of quarterly training schedules and annual reports on training performance and impact.

Requirements

Do you have experience in User training (technical support)?, Do you have a Master's degree?, * Technical Proficiency: o Prior experience within a Combatant Command (CCMD), Joint Intelligence Center, Air Operations Center (AOC), or targeting cell. o Deep understanding of the Joint Targeting Cycle from target discovery through combat assessment and experience with use of Joint Targeting Toolbox (JTT CP) and Modernized Integrated Database (MIDB). o Familiarization and experience with target list management functions throughout the Joint Targeting Cycle with emphasis on Post Advanced Target Development (ATD) and Joint Prioritized Target Lists (JPTL). o Demonstrated experience with military intel systems. Direct experience with targeting, workflow management, or intelligence applications is highly desirable. o Understanding of concepts such as federated tasking, target list management (TLM), and user/organization management within a software application. o Familiarity with systems used in a secure cloud environment and an understanding of collaborative tools within a DoW context.

  • Training & Instructional Experience: o Proven experience in delivering technical training to diverse user groups, both in-person and virtually. o Strong ability to develop instructional materials in various formats (e.g., presentations, guides, e-learning). o Excellent communication and presentation skills, with the ability to explain complex technical concepts to non-technical audiences.

Education and Work Experience Requirements: 8169 Due to customer requirements, U.S Citizenship is required.

Must be able to obtain and maintain a DoW Security Clearance.

Must be clearable to the Top-Secret/SCI level.

A High School/GED with 10 years of experience is required. An Associates with 5 years, Bachelor's with 2 years, or a Master's degree with 1 year will also be considered.

Experience must include Integration, Software Engineering, Program Technical Services, Design, Fabrication and Integration Services, Aircraft Modification Services or Training Services as applicable.

Availability for up to 40% travel to support mobile training teams.

Willingness to travel for on-site training and field support.

Ability to work effectively within a collaborative team environment.

Strong analytical and problem-solving skills.

Benefits & conditions

Salary: the expected pay range for the position is $71,302 to $81,473 Security Clearance: Secret

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