Digital Consultant

Ivoclar Vivadent
Amherst, United States of America
1 month ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate
Compensation
$ 110K

Job location

Amherst, United States of America

Tech stack

Computer-Aided Design
Microsoft Windows
Remote Access Technology
Salesforce
Information Technology

Job description

  • Participate in development and enhancement of Technical and Digital Services Department strategy and philosophy as requested

  • Engage in curriculum development for Academy based digital courses to include, development and preparation of course materials and training kits

  • Provide in-house and in-field training which may include seminars, lectures, demonstrations, clinics, trade shows, and meetings

  • Maintain and update digital training/support infrastructure to include, scanners, design software, CAM software, mills and printers

  • Deliver remote customer training using computer based training platforms and/or remote access to customer equipment

  • Create and deliver training modules for sales force education and development to include initial training or ongoing training at the request of sales management

  • Evaluate new digital products to include both hardware and software at the request of research and development

  • Review and provide developmental input for instructions for digital equipment and software

  • Develop and contribute to the development of technical support materials for use by customers and Ivoclar employees

  • Execute all responsibilities as associated with the following subprocess to fulfill Ivoclar's Quality System

  • Technical and Digital Services

Requirements

Do you have experience in Windows?, * Strong knowledge of dental restorative processes (CDT preferred)

  • 3+ years' experience with CAD/CAM and CNC applications
  • High level analytical skills and problem-solving ability
  • Strong computer skills - Windows applications
  • Experience in a technical support and troubleshooting role
  • Strong interpersonal communication skills and speaking ability, If you are looking for a job where you can contribute actively, develop personally and professionally and make a lasting difference then this is the right place for you. As an international family business with a long-term perspective, we know that it is our 3500 employees that are the key to our success. Let's achieve our goal together: Making people smile.

Benefits & conditions

The salary range for this position starts at $80,000-$110,000 annually. Final compensation will be determined based on the candidate's skills, education, and relevant work experience.

About the company

Ivoclar has been a leader in dentistry for over a century. Today, we are one of the world's leading dental companies. Our integrated solutions are helping to improve the state of oral health throughout the world.

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