System Administrator

We're looking for a System Administrator that is strong in critical thinking, strengthening infrastructure, and keeping mission-critical systems running using best practice. In this role, you'll work with minimal supervision to provision, configure, maintain, and continuously improve our customer's IT environment while ensuring reliability, security, and scalability.

You'll play a hands-on role across Windows, Microsoft 365, virtualization, and SQL systems, collaborating closely with IT teammates and business partners.

What You'll Do

• Ensure maximum availability, performance, and stability of systems, infrastructure, and applications using proactive monitoring
• Provide Tier 2/3 support for escalated and unresolved issues
• Perform root cause analysis and partner with incident response teams to implement corrective actions
• Maintain thorough documentation and ensure complete follow-through on projects
• Advise on and implement efficiency and performance improvements
• Manage and test backup, disaster recovery, and business continuity plans
• Respond to data loss incidents and restore systems as needed
• Collaborate with Network Administrators, System Administrators, and other IT staff on system design and implementation
• Provide guidance and technical support to internal departments
• Configure, maintain, and troubleshoot:
• Windows Server Failover Clusters
• Microsoft 365 (Azure, Intune, Exchange Online, Teams)
• FortGate Firewall support
• SQL operations and performance
• Perform other duties as assigned

Do you have experience in macOS administration?, Do you have a Bachelor's degree?, * Intermediate expertise in Windows Server administration, including:

• Active Directory & Group Policy
• SMB shares and NTFS permissions
• Windows Server Failover Clusters
• Intermediate expertise with Microsoft 365, including Azure, Intune, Exchange Online, and Teams
• Solid understanding of backup concepts, including incremental/reverse incremental chains and GFS backups
• Familiarity with:
• Patch management
• PCI-DSS requirements
• macOS administration
• Networking concepts (ARP, DHCP, DNS, subnetting) and Firewalls
• SQL administration
• Ability to explain technical solutions to non-technical stakeholders in a professional, approachable manner

Preferred Qualifications

• Strong desire to learn, grow, and take on new challenges
• Detail-oriented mindset with a commitment to best practices
• Intermediate PowerShell scripting skills
• Relevant certifications, such as:
• Microsoft Certified: Windows Server Hybrid Administrator Associate
• Microsoft Certified: Azure Fundamentals (or higher)
• Microsoft 365 Certified: Fundamentals (or higher)
• CompTIA Security+
• Bachelor's degree in Information Technology or a related field, or at least 2 years of consecutive experience in a related role

Pulled from the full job description

• Paid time off, * On-call support and flexible hours may be required, including early mornings, late nights, and weekends
• Ability to lift and move equipment up to approximately 40 lbs.
• Occasional travel to data centers may be required

Pay: $85,000.00 - $110,000.00 per year

Benefits:

• Paid time off