IT Labs Technical Engineer

Our Animal Health site in Boxmeer is part of a global network focused on the development, production, and distribution of animal health products, operating under strict quality and regulatory standards (GxP).

Within Global Animal Health Manufacturing IT (AHIT), we deliver IT, laboratory, and automation solutions to our manufacturing sites in Boxmeer and De Bilt. Our scope includes a wide range of laboratory technologies such as LIMS, ELN, lab instruments, and supporting IT applications, all aimed at creating a seamless flow of data and efficient business operations.

You will work in a multidisciplinary and collaborative team alongside a Business Analyst, Project Lead, Subject Matter Experts, and Quality Assurance Officers. Together, you will drive the development and implementation of innovative lab and IT solutions.

About the role As an IT Labs Technical Engineer, you are responsible for the technical implementation and optimization of laboratory systems. You act as the technical Subject Matter Expert (SME) within project teams and play a key role in designing, implementing, qualifying, and maintaining lab IT solutions.

You contribute directly to improving data flows and operational efficiency within laboratory environments. In addition, you are actively involved in troubleshooting and root cause analysis to ensure system stability and minimal downtime., * Design and develop laboratory solutions and manage technical deployment in collaboration with external suppliers

• Build and maintain strong relationships with stakeholders, ensuring alignment with business needs
• Ensure solutions are aligned with AHIT platforms and overall strategy
• Drive standardization and consistent ways of working across laboratory environments
• Apply System Development Life Cycle (SDLC) methodologies and IT best practices to deliver integration solutions
• Contribute to the continuous improvement of procedures and protocols
• Execute management activities and maintain CMDB registrations
• Investigate incidents and problems, perform root cause analyses, and implement corrective actions
• Evaluate and optimize laboratory systems to ensure quality, stability, and future readiness
• Provide on-floor support for IT-related lab activities
• Monitor project progress and maintain accurate status updates in project management tools

Do you have experience in Microsoft Office?, Do you have a Bachelor's degree?, * Bachelor's degree in Computer Science, IT Engineering, or a related field

• Microsoft certifications (MCSA/MCSE level)
• Understanding of ITIL principles
• Proficiency with Microsoft Office 365
• Minimum of 5 years' experience in a highly regulated environment (e.g., pharmaceutical, biotech, food, or chemical industry)
• Knowledge of GxP environments and validation requirements
• Strong analytical and technical skills, with the ability to understand complex automated systems
• Proactive, independent, and solution-oriented mindset
• Strong communication skills and a collaborative team attitude
• Fluency in English and preferably Dutch
• Currently residing near Boxmeer (relocation support is not provided), Audit Management, Business Process Improvements, CMDB, Computer Engineering, Computer Science, Data Management, IT Operation, IT Project Lifecycle, Laboratory Automation, Microsoft Online Services, Office 365 Administration, Problem Management, Process Integration, Project Management, Quality Management, Real-Time Programming, Software Development Life Cycle (SDLC), Stakeholder Relationship Management, Team Player, Valid Driving License

Pulled from the full job description

• Pension plan

• Commuter assistance, What we offer We offer a truly global, dynamic, and challenging environment where digital excellence directly supports patient and animal health. You can expect strong opportunities for professional growth and a competitive total rewards package, including:

• A competitive salary, depending on your knowledge and experience.

• A 3% year-end allowance and an annual bonus based on individual and company performance.

• A minimum of 35.5 days of paid leave.

• Travel expense reimbursement and a solid pension plan.

• A high-quality company restaurant offering fresh and healthy options daily.

• Excellent accessibility: the train station is located directly at the main entrance, and ample parking is available.

• A beautiful private park on site, ideal for walking, taking a break, or relaxing.

• Mental wellbeing support via Lyra Health for you and your family members.

• Access to a dedicated prayer/meditation room.

• Extensive career development opportunities thanks to the size of the site and the presence of many disciplines and global departments represented in Boxmeer.

• A workplace within an organization that continues to grow and evolve.

Animal Health Division Our Animal Health division is a trusted global leader in veterinary medicine, dedicated to the health and well-being of animals. We are a global team of professionals working together to make a positive difference in animal care and the world's food supply and have a deep sense of responsibility towards our customers, consumers, animals, society and our planet. We offer one of our industry's most innovative portfolio of products, services and technologies that serve to prevent, treat, and control diseases across all major farm and companion animal species.

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.