Helpdesk Analyst/Network Support Engineer

As a Helpdesk Analyst/Network Support Engineer, you'll assist in the management and delivery of IT services to our group of companies.

Your duties will include:

• Provision of I.T. support in an enterprise environment
• Configuring, maintaining and troubleshooting our I.T. infrastructure across desktops, thin terms, printers, phone systems, servers, cloud systems and mobile devices
• Supporting remote access
• Use of SIEM tools to track and resolve helpdesk calls and incidents
• Installing, configuring and supporting our sales software
• Assisting in the management of Active Directory Infrastructure
• Assisting in the management of Microsoft Exchange/Office 365
• Monitoring of Citrix cloud systems
• Assisting in the roll out of AI tools throughout the business
• Maintenance of office hardware, desks, cabling etc.
• Security systems monitoring

Do you have experience in Microsoft Office?, If you're motivated, enthusiastic and ready to build a successful career, this is your opportunity to progress your IT career at the UK's most successful independent recruitment group., You don't need loads of experience, just the right attitude and ambition., * At least 1 year's commercial experience in a similar role or you are studying for or have completed a relevant IT related course (e.g. a degree in computer science or an IT apprenticeship),

• A strong work ethic and enjoy being a part of a close knit team
• A desire to achieve
• Good communication skills and the ability to build rapport with others
• A strong desire to learn about new technologies, If you're driven, motivated and ready to build a career that's fast-moving, financially rewarding and full of opportunity - we'd love to hear from you.

Pulled from the full job description

• Employee discount
• Sabbatical
• Store discount
• Company pension
• Private medical insurance
• Health & wellbeing programme
• On-site parking, * £26,500 - £29,000 per annum, depending on experience
• Company pension
• Profit related bonus scheme
• Training on relevant systems, including Microsoft Cloud and AI tools
• Incentives including: team days out at top restaurants, modern offices with free breakfast, fruit and hot drinks daily
• Sabbaticals and PMI (subject to qualifying periods)
• A sociable, supportive office on one of Bristol's most vibrant streets

About SmithCorp

Established in 2004, SmithCorp is home to eight award-winning recruitment brands operating across the Education sector. From our offices in Bristol, London, Truro, Exeter and Stockton-on-Tees, we provide nationwide recruitment services with a personal, people-first approach.

We're proud to be a company that grows from within. Every senior leader started as a trainee, learning the ropes just like you will.

At SmithCorp, your career can take you as far as your ambition allows., * Company pension

• Health & wellbeing programme
• On-site parking
• Private medical insurance
• Sabbatical
• Store discount