IT Support Specialist in Manufactory

• Responsible for accurate documentation of IT projects.
• Install, configure, and maintain desktop PCs, laptops, and related peripherals
• Perform hardware diagnostics, repairs, and component upgrades (RAM, storage, power supplies, etc.)
• Support a wide range of printers, including:
• Multifunction copiers
• Laser printers
• Thermal label printers
• RFID printers
• Provide support for current and older versions of Windows OS
• Install, configure, and troubleshoot Microsoft Office applications
• Assist users with application support used in both office and factory settings
• Perform software updates, patching, and basic system maintenance
• Provide basic troubleshooting for iPhones and iPads, including email setup, app issues, and device configuration
• Assist with mobile device management (MDM) tasks as needed

Do you have experience in Ticketing system technical support?, Do you have a High school diploma or GED?, We are seeking a highly skilled and motivated IT Support Specialist to join our team. The successful candidate will have 1-3 years of experience in desktop or technical support; or any equivalent combination of education, training or experience., * A Bachelor's degree in Information Systems/Technology, or related field strongly preferred.

• High School Diploma/GED
• Experience with ticketing systems
• Exposure to Active Directory (password resets, account management)
• Familiarity with MDM solutions for mobile devices
• CompTIA A+, Network+, or similar certifications preferred, but not required with appropriate experience.

Job Types: Full-time, Part-time, * Do you have experience with setting up workstations?

• How many years experience do you have with troubleshooting electronic devices?

Experience:

• Information Systems/Technology : 6 years (Required)

Pulled from the full job description

• 401(k)
• Health insurance
• Vision insurance
• Dental insurance
• Life insurance, OakCraft is the largest manufacturer of custom and semi-custom cabinetry in the Southwestern United States and has been family-owned and operated since 1983. Our commitment to our employees is to create an ever-evolving environment in which professionals share their gifts and are rewarded for excellence. We offer a comprehensive benefits package, competitive compensation (based on experience), an energizing workplace, and based in a great West Valley location!, * 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance