Senior UX Designer (Contract) - Consolidate Multi-Portal Experience + Mobile Apps

Navia Benefit Solutions is consolidating multiple legacy portals (FSA, HSA, COBRA, commuter, retirement administration) into a single unified web portal and matching iOS + Android apps. We're looking for a senior UX designer to lead the design strategy and execute the full visual + interaction design across web and mobile. The unified experience needs to handle role-based access control (RBAC) - participants, employers, brokers, internal CSRs - through a navigation model that flexes by role without feeling fragmented. The visual system must align with the new corporate website branding and bring a fresh, modern UI that genuinely blends the health and retirement product lines into one coherent product experience. What You'll Do:

• Information architecture and navigation design across web + mobile (iOS + Android)
• RBAC permission model translated into navigation, content surfacing, and interaction patterns per user role
• Design system anchored on the new corporate website brand (we'll provide brand guidelines)
• Unified visual language that fuses our health and retirement product lines without losing either
• Wireframes, prototypes, and high-fidelity designs ready for engineering handoff
• Dev-handoff specs (Figma component library, design tokens, redlines), Engagement
• Contract, project-based with milestone deliverables
• Estimated 10-14 weeks
• Hourly or fixed-fee - flexible based on your preference
• Remote, with periodic working sessions over Teams
• Reports to EVP, Product & Engineering

• 8+ years senior UX experience, with at least 3 leading platform consolidation or brand-consolidation work end-to-end
• Portfolio includes regulated-industry product design (healthcare, financial services, benefits, retirement, insurance, or similar)
• Strong on both UX strategy and visual execution - not visual-only
• Experienced with RBAC and multi-persona product design
• Comfortable working from existing brand guidelines while bringing original product-level visual decisions
• Strong design-system thinking - Figma component-library fluency expected
• Mobile + web parity experience (iOS, Android, and responsive web)

Candidates within 30 miles of one of our four office locations may be asked to come into the office for a hybrid schedule depending on the role. Eligible candidates will reside in one of the following states: AZ, CA, CO, FL, GA, IA, IL, IN, KS, MA, ME, MI, MN, MO, MT, NC, ND, NE, NJ, NV, NY, OH, OR, PA, SD, TN, TX, UT, AND WA Why Join Navia?

• Impact: Play a pivotal role in supporting employers and employees nationwide.
• Growth: Advance your skills with a team committed to excellence and innovation.
• Culture: Join a company that values collaboration, innovation, and customer-first solutions.

Perks and Benefits:

• Competitive Salary Range:
• Generous health benefits
• Company sponsored wellness benefits
• Complimentary Life Insurance and Long-Term Disability Insurance
• Paid time off
• 6 Paid Holidays & 2 Paid Floating Holidays
• Work from home and hybrid schedules available!