Application Systems Analyst

The Application Systems Analyst is responsible for maintaining, troubleshooting, and supporting business-critical applications to ensure optimal performance and user satisfaction. This role will specifically support systems such as GSW, WMS, and applications and services used within the Chino operation, serving as a key liaison between end users, development teams, and IT operations.

Day to Day Responsibilities

• Provide day-to-day support for internal and/or customer-facing applications
• Troubleshoot and resolve application issues, incidents, and service requests in a timely manner
• Monitor application performance and system health; proactively identify and address potential issues
• Investigate root causes of recurring issues and implement long-term solutions
• Collaborate with development teams to escalate bugs, support releases, and validate fixes
• Perform application configuration, updates, and deployments as needed
• Maintain documentation for processes, known issues, and troubleshooting guides
• Support end users by providing guidance, training, and clear communication
• Participate in on-call rotation, as required, to support critical systems
• Ensure compliance with company policies, security standards, and best practices

Do you have experience in Warehouse management system?, Do you have a Bachelor's degree?, * Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent hands-on experience

• 3-5 years of experience in application support, technical support, or a related role
• Strong troubleshooting and problem-solving skills, with the ability to analyze issues across applications, databases, and integrations
• Experience working with SQL and database concepts, along with familiarity with APIs, integrations, and log analysis.
• Hands-on experience supporting ERP, CRM, or other enterprise applications in a production environment
• Familiarity with ticketing systems (e.g., ServiceNow, Jira) and understanding of the software development lifecycle (SDLC) and release processes
• Working knowledge of scripting languages (e.g., PowerShell, Python, Bash) and experience with cloud platforms (AWS, Azure, or GCP) is a plus
• Strong communication skills with the ability to clearly translate technical concepts to non-technical users and collaborate across teams

Pulled from the full job description

• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Dental insurance, What's in it for you:
• Medical, Dental and Vision insurance options
• 401k with company match
• Paid Time Off
• Company provided equipment

Working at ViewSonic is a unique opportunity to do rewarding, meaningful, high-visibility work for a global leader in visual technology. At ViewSonic, we are celebrating over 3 decades of excellence, carrying on the same entrepreneurial spirit and innovation we've had since 1987. Our brand and products are well-known throughout the industry. As a result, we are growing quickly and are looking for energetic, motivated team members to expand our nest.