Junior System Admin

Insight Global is seeking an IT Systems Administrator to design, implement, and maintain IT solutions that support both internal and external users. You'll join a team responsible for managing data centers, cloud platforms, and IT infrastructure across 700+ locations nationwide. The ideal candidate brings strong experience providing support and maintenance to IT networks, Infrastructure, and Microsoft technologies. This person will work cross functionally with profit center employees both remotely and onsite, system engineers, software developers and the IT help desk to maintain these IT system networks.

Day to Day Requirements:

• Providing remote and onsite technical desktop and Local Area Network support to employees

• Performing remote and onsite support for store startups, acquisitions, and other conversion activities

• Provide lifecycle testing and evaluation of computer equipment and commercial desktop software

• Assist in certification of all hardware and software

• 1+ year of experience in various IT operations disciplines including Active Directory, LAN administration, desktop support, email systems and server administration

• 2+ years of experience in installing, configuring, troubleshooting, and repairing computers, printers, and software

• Experience supporting VMs on a VMWare infrastructure

• Passion for providing exceptional customer service across a wide range of stakeholders and negotiate implementations

• Proven ability to troubleshoot

• Associates degree or equivalent * Experience in supporting Windows Server in an enterprise infrastructure

• Experience with utilizing support ticketing systems