Tier 3 System Administrator - TS/SCI with Polygraph
Role details
Job location
Tech stack
Job description
System Administrative Advisory duties to include management of Windows and Linux workstations on EVDI and physical
- Troubleshooting application functionality, crash and performance
- Investigate user performance and work with external teams to improve user experience.
- Assist customers with Tier 2 incident resolution for Linux and windows applications.
- Provide remote end user desktop support.
- Identifies, analyzes, and resolves system incidents with both short-term workarounds and long-term solutions. Responds to escalated service desk/team requests.
- Communicate effectively (in oral and written form) with a variety of individuals; work well within small and large team environments.
- Willingness to provide initial triage, response, and notifications for incidents.
- Participates in special projects as required.
Requirements
Linux,Microsoft Windows,System Administration
Experience:
5 + years of related experience, * Bachelor's Degree in Computer Science, Engineering or a related technical discipline, or the equivalent combination of education, technical training, or work/military experience.
- 5+ years of related systems administration experience
- TS/SCI with Polygraph is required.
- Candidate must possess an appropriate and current DoD Information Assurance (IA) Certification to be considered for employment; either valid CompTIA Security+ CE, Systems Security Certified Practitioner (SSCP) or Cisco Certified Network Associate (CCNA)-Security. CompTIA Security+ CE Certification is the preferred certification. In addition, candidate must attain the required DoD 8570 Computing Environment (CE) Training within six (6) months of Hire Date.
Successful candidates are expected to have related experience and knowledge/understanding of:
- Active Directory Administration
- DNS, DHCP, DFS, LDAP
- Windows 10, Server 2012, Server 2016,
- Application Troubleshooting such as Outlook, Excel, Word, JAVA, Internet Explorer
- Linux Operating system
- Understanding of ServiceNow, NETS or other ticketing process
- ITIL v3 or higher
The following knowledge/skill set is not required but is a plus:
- Microsoft System Center Configuration Manager
- PowerShell
- Virtualization Environments (VMware, Citrix)
- Profile management utilizing the VMware User Experience Management (UEM) toolset
- Microsoft Exchange
- Telephone/Video support
- Networking
- Familiarity with site specific customer and mission
Benefits & conditions
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
- Growth: AI-powered career tool that identifies career steps and learning opportunities
- Support: An internal mobility team focused on helping you achieve your career goals
- Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
- Community: Award-winning culture of innovation and a military-friendly workplace
OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.
The likely salary range for this position is $110,500 - $149,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.