Desktop Technician (Part Time)
The Technology
South Portland, United States of America
1 month ago
Role details
Contract type
Temporary contract Employment type
Part-time (≤ 32 hours) Working hours
Regular working hours Languages
English Compensation
$ 48KJob location
South Portland, United States of America
Tech stack
Microsoft Windows
Microsoft Active Directory
Software Troubleshooting
Windows Client
Job description
- Clean and organize IT workspaces and storage areas
- Document IT assets and workstation inventories
- Perform Windows 11 upgrades on office machines
- Image and replace end-of-life office workstations
- Document all machines in Fab and OT environments
- Rejoin Fab and OT machines to the domain
- Upgrade Fab and OT workstations to Windows 11
- Image and replace machines in Fab and OT spaces
- Assist with standardizing workstation configurations to ensure consistent user experience
- Help reduce user issues caused by inconsistent OS, browser, and application setups
- Support identification of required websites and URLs used in Fab environments
- Coordinate with IT, engineers, and technicians to support approved access needs
Requirements
Do you have experience in Time management?, * Desktop, field, or end-user IT support experience
- Hands-on hardware and software troubleshooting and support for desktop and laptop environments
- Working knowledge of Windows 10 and Windows 11
- Experience with Windows 10 to Windows 11 migration, upgrade, deployment, and refresh projects
- Experience imaging, upgrading, deploying, and replacing PCs
- Basic understanding of Active Directory and domain-joined machines
- Strong verbal and written communication skills with the ability to effectively support and interact with end users, technical teams, and business stakeholders
- Strong customer service skills and a professional, user-focused approach
- Comfortable working in office, manufacturing, Fab, or OT environments
- Strong documentation, organization, and time management skills
- Ability to follow standards, procedures, and repeatable processes
Benefits & conditions
- Pay: $20.00 - $23.00 per hour
- View our benefits information here: https://marketing.mytsp.net/tsp-benefits
- Candidates must be authorized to work in the United States without current or future employer sponsorship required
About the company
TSP is award-winning, customer-endorsed, and minority-owned. We provide custom, flexible, and flawlessly executed IT services and talent solutions throughout the United States and Canada.
We create great customer experiences by saving you time and money. We're driven by integrity - we do what we say we will do - exceeding expectations. Our value-based pricing focuses on your business objectives, making your success our top priority. We don't manufacture devices or sell software - our product is our people.