IT Business Operations Coordinator
Role details
Job location
Tech stack
Job description
We are seeking a detail-oriented and intellectually curious IT Business Operations Coordinator to join our IT department. This junior-level role is central to supporting the team's purchasing activities, managing vendor agreements, supporting administrative activities and helping coordinate key team events. The ideal candidate brings a proactive mindset, a passion for leveraging AI tools in their day-to-day work, and the drive to broaden skills to that of an IT operational partner., Procurement & Purchasing (Coupa)
- Coordinate end-to-end purchasing activities within the Coupa platform, including requisitions, purchase orders, and invoice approvals
- Coordinate with internal stakeholders to gather purchasing requirements and ensure timely order fulfillment
- Interact with Flagship's central administrative functions for vendor onboarding, catalog management, and supplier communication
- Identify opportunities to streamline and improve purchasing workflows using AI
Legal & Contract Tracking
- Track the lifecycle of IT vendor agreements, NDAs, MSAs, SOWs, and renewals in support of the Procurement function
- Leverage AI and FSPs CMS to manage renewals, reclaim unused licenses and ensure data integrity vis a vis contract status, expiration dates, and key terms
- Coordinate with legal and business stakeholders to facilitate timely review and execution of agreements
- Organize periodic business reviews with key vendor partners
AI-Enabled Operations
- Actively use AI tools to enhance productivity, draft communications, summarize documents, and improve processes
- Stay current on AI capabilities relevant to IT operations and propose new ways to incorporate them into daily workflows
- Help develop AI-assisted templates and automations for recurring administrative tasks
Team & Event Support
- Help build agendas for monthly IT team meetings and annual offsite events
- Coordinate logistics for team gatherings including scheduling, venue research, and material preparation
- Serve as a resourceful point of contact for IT department administrative needs, This role is intentionally designed to be a launching pad. As you grow, you'll have the opportunity to:
- Take on expanded ownership within the Coupa platform and broader IT sourcing activities
- Deepen your understanding of the business side across all IT functions - from infrastructure to security to software management
- Lead AI adoption initiatives within the IT department
- Role can serve as a path into a more senior role within other IT functions: Enterprise Applications, Project and Portfolio Management, Service Desk, IT Security
Requirements
Do you have experience in Productivity software?, Do you have a Bachelor's degree?, * Bachelor's degree or equivalent practical experience in Business, IT, Operations, or a related field
- Strong organizational skills with exceptional attention to detail
- Demonstrated ability to manage multiple priorities and follow through persistently to completion
- Proficiency with Microsoft Office and collaboration software platforms
- Clear and professional written and verbal communication skills
Preferred
- Familiarity with Coupa or other procure-to-pay platforms
- Exposure to contract management concepts or legal agreement workflows
- Hands-on experience using AI tools (e.g., Claude, ChatGPT, Copilot) in a professional setting
- Interest in IT functions including infrastructure, security, software licensing, or vendor management
Benefits & conditions
4.04.0 out of 5 stars 55 Cambridge Pkwy Ste 105, Cambridge, MA 02142 $60,000 - $82,500 a year