Sr Assoc-Data Center Ops

American Express Company
Whitsett, United States of America
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior
Compensation
$ 150K

Job location

Whitsett, United States of America

Tech stack

Data Centers
Monitoring of Systems
Microsoft Office
Performance Tuning
Productivity Software
Working Model 2D

Job description

The Senior Associate, Data Center Operations is responsible for ensuring the reliability, resiliency, and performance optimization of data center systems within a high-availability environment. This position serves as a specialist across mechanical, electrical, and control systems, providing problem solving, operational supervision, risk mitigation, and improvement initiatives. This role functions with a high degree of autonomy, leading facility maintenance and operational activities, supporting capital projects, mitigating risk, and driving engineering standards. This position reports directly to the Senior Manager - Technology Operations Support., We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.

Requirements

Do you have experience in Productivity software?, Do you have a Trade school?, * College, vocational or trade school certification, or equivalent schooling in a related field (mechanical, electrical, electronics, data center operations).

  • Strong analytical and systems-level problem-solving capability.
  • Proficiency with Microsoft Office applications.

Preferred Qualifications:

  • 5+ years of advanced experience in mission critical facility operations and maintenance or journeyman-level electrical/mechanical environments.
  • Working knowledge of NEC, OSHA, NFPA, and industry standards for critical facilities.
  • Proficiency with diagnostic equipment, facility control & monitoring systems (e.g. - BMS/EPMS/BCMS) platforms, and Microsoft Office applications.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Benefits & conditions

Pulled from the full job description

  • Paid parental leave
  • Parental leave
  • Health insurance
  • Retirement plan
  • Vision insurance
  • Dental insurance
  • Life insurance, * Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

About the company

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues., At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally

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