IT Generalist II

Provides advanced operational support for secure Linux, virtualized, and containerized computing environments supporting instructional and research activities within Engineering and Computing Technology Services. The position emphasizes infrastructure security, virtualization, container platforms, and support for scientific and AI applications to ensure reliable, scalable, and compliant computing services. This role focuses on the growth of AI for research and instructional platforms, and the efficient, secure use of virtualized systems.

• Administers and supports Linux-based systems used for instructional, research, and shared computing services, including provisioning, patching, and lifecycle management. Ensures systems are secure, reliable, and aligned with operational standards.
• Operates and maintains virtualized environments supporting instructional labs, research workloads, and internal services. Monitors performance, availability, and resource utilization across virtual platforms.
• Supports containerized platforms using Docker and lightweight Kubernetes distributions (e.g., K3s) for instructional and research deployments. Assists with image maintenance, updates, and platform stability.
• Performs systems and infrastructure security operations, including vulnerability remediation, log review, access control enforcement, and host-based security monitoring. Participates in incident response and system recovery activities.
• Supports scientific and AI-enabled applications, including frameworks such as TensorFlow, PyTorch, and related modeling or analytics tools. Assists faculty and students with environment configuration and troubleshooting.
• Implements automation and scripting solutions (e.g., shell or Python) to streamline system administration, monitoring, and security tasks. Contributes to improving operational efficiency and repeatability.
• Maintains operational and security documentation for supported systems, platforms, and procedures. Participates in knowledge sharing and cross-training within the IT team.
• Serves as essential personnel during university emergencies and supports continuity of operations, backup validation, and service restoration efforts as required.
• Performs essential duties in any emergencies such as hurricanes, public health emergencies, and/or any other university emergency closing. The employee is expected to be available to report to work as needed during university emergency closing with appropriate notification of a department administrator.

Do you have experience in Vulnerability Remediation?, Do you have a Bachelor's degree?, Bachelor's degree in Computer Science or related technology field and two (2) years of experience in the field; OR six (6) years of related experience; OR an equivalent combination of relevant education and/or experience. Job Category

Pulled from the full job description

• Flexible schedule

Florida International University is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in the global city of Miami, the university offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and MacArthur Genius Fellows. A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university.