Senior IT Support Analysts
ITAC SOLUTIONS
Homewood, United States of America
1 month ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
Senior Compensation
$ 75KJob location
Homewood, United States of America
Tech stack
Microsoft Windows
Dynamic Host Configuration Protocol
DNS
Virtual Private Networks (VPN)
Routing
Powershell
Virtual Local Area Networks
Microsoft InTune
Job description
- Serve as final escalation point for complex IT issues
- Perform deep root cause analysis and implement permanent fixes
- Troubleshoot across Windows, M365, networking, and hardware
- Use PowerShell for automation, diagnostics, and remediation
- Implement approved configuration changes and system improvements
- Document solutions and mentor junior technicians
Requirements
Do you have experience in Windows?, Do you have a Bachelor's degree?, * Bachelor's degree preferred, along with IT-related certifications
- Advanced Windows expertise (Group Policy, registry, performance)
- Strong networking knowledge (DNS, DHCP, VPN, VLANs, routing)
- Hands-on M365 and Intune administration
- PowerShell scripting for automation and troubleshooting
- Proven ability to eliminate recurring issues through RCA
- Ability to operate independently and mentor others
Benefits & conditions
4.14.1 out of 5 stars Homewood, AL 35209 $65,000 - $75,000 a year, * $65,000 - $75,000 DOE