Systems Analyst III - 29964_P
Role details
Job location
Tech stack
Job description
The ideal candidate will possess extensive experience supporting Texas state government agencies, PeopleSoft environments, enterprise application development, technical project leadership, and IT service management. This role requires a highly analytical professional capable of working independently while collaborating with business, technical, and vendor teams to support mission-critical statewide systems., * Provide senior-level technical consulting and support for the CAPPS Program
- Support CAPPS HR/Payroll requirements, procedures, development, and testing activities
- Ensure vendor deliverables comply with established procedures, coding standards, and system development lifecycle requirements
- Review and validate developed code before production migration
- Perform technical reviews of functional designs, specifications, and integration documentation
- Analyze business processes and system workflows to evaluate ERP solution alignment
- Develop technical scenarios and test cases to validate system functionality
- Identify technical gaps, risks, dependencies, and architectural impacts
- Support design reviews and readiness assessments for development and testing activities
- Monitor compliance with WCAG 2.1 accessibility standards
- Manage accessibility waiver requests, tracking, renewals, and remediation activities
- Provide Level 2 Service Desk support, including:
- Complex ticket resolution
- Troubleshooting
- Root cause analysis
- System configuration support
- Maintain accurate documentation and service records
- Support disaster recovery testing and system upgrade activities
- Participate in annual SOC-1 audit activities and compliance initiatives
- Support information security controls and system protection measures
- Collaborate with Managed Services vendors and internal stakeholders
- Follow ITIL-based service management and asset management practices
- Respond to technical issues involving:
- Interfaces
- File transfers
- Connectivity issues
- Batch processing failures
- Agency support requests
- Perform additional technical and project-related duties as assigned, This position is approved as a fully remote assignment within the continental United States. Candidates must be comfortable supporting mission-critical statewide systems, collaborating with remote teams, and participating in occasional after-hours, weekend, or holiday support activities when required.
Requirements
Do you have experience in Vendor relationship management?, Do you have a Bachelor's degree?, * 10+ years of experience supporting Texas state government agencies
- 10+ years of experience supporting enterprise application systems
- 10+ years of technical project management experience
- 10+ years of experience supporting CAPPS programs and environments
- 10+ years of experience with:
- Data integration
- Data quality management
- SDLC methodologies
- Enterprise systems support
- 10+ years of experience preparing and delivering executive-level presentations
- 10+ years of experience managing strategic roadmaps and cross-functional initiatives
- 10+ years of experience interpreting and enforcing contractual requirements with vendors
- 8+ years of experience supporting IT Service Desk operations and ITIL processes
- Experience gathering business requirements for large-scale projects
- Strong written, verbal, and interpersonal communication skills
- Ability to work independently within remote and distributed teams
Required Technical Skills
- PeopleSoft FSCM 9.2
- PeopleSoft HCM 9.2
- PeopleTools
- PeopleCode
- Application Designer
- SQL
- PS Query
- SQR
- Application Engine
- Oracle 11g or higher
- ITIL Framework
- Agile Methodologies
- SDLC Methodologies
- Information Security Frameworks
- Requirements Analysis
- Technical Documentation
- ERP Systems Support
Preferred Qualifications
- Experience supporting CAPPS Central production environments
- Experience supporting statewide deployments across multiple agencies
- Experience with software and hardware asset management best practices
- Experience supporting statewide financial systems
- Experience developing technical specifications for IT procurements
- Knowledge of NIST or similar information security frameworks
- Experience with CGI Advantage or related enterprise platforms
Benefits & conditions
$94 - $99 an hour - Full-time, Contract, Pulled from the full job description
- Health insurance
- Vision insurance
- Dental insurance
- Life insurance