Service Manager - Server & Cloud Security
Role details
Job location
Tech stack
Job description
As Service Manager you are responsible end to end for Red Bull's global Server & Cloud Security services. You define and manage operations in close collaboration with our managed service providers, internal stakeholders and vendors. It is your responsibility to continuously enhance and evolve security services across server and cloud environments by driving innovative concepts and projects to improve service performance, resilience and operational efficiency., As Service Manager you regularly engage with global stakeholders to align on initiatives and projects. You work collaboratively to identify and address pain points, potential threats, and future demands, ensuring alignment with Red Bull's long-term objectives., Based on our managed services approach a strong collaboration with our operations partners and vendors is key. You ensure that operations partners deliver the defined services at the expected level of quality. By collaborating closely, you build and maintain relationships with operations partners to set up long term goals and achieve success together.
BUDGET MANAGEMENT
In this role you oversee and manage the budget for the Server & Cloud Security services, including service operations, projects and vendor costs. You ensure the efficient allocation of resources and continuously optimize investments to maximize service value and support Red Bull's security strategy.
Requirements
- Bachelor's or Master's degree in IT Security, Computer Science, Information Technology, Business Informatics, or equivalent experience
- Good communication skills in English (German is a plus)
- At least 3 years of experience in IT security, with a focus on server and cloud security environments
- Proven experience with cloud platforms (e.g. Azure, AWS, GCP) and related security concepts is mandatory
- A good understanding of process management paired with proven project management skills (ITIL knowledge is beneficial)
- Stakeholder or customer management experience in a cross functional environment is a plus
- Self-motivated team player with excellent communication and cooperation skills
- Performance- and results-oriented mindset with a willingness to take on responsibility and drive issues forward
- Travel: 0-10 %