2nd Line Engineer

• Experience working in a 2nd Line IT Support role
• Strong knowledge of Microsoft 365, Windows Server & Active Directory
• Good networking knowledge including DNS, DHCP, VPNs, and firewalls
• Experience supporting cloud and infrastructure environments
• Strong troubleshooting and problem-solving skills
• Excellent communication and stakeholder management abilities
• Strong interest in modern technologies, cloud systems, and fast-moving technical environments
• MSP experience is highly desirable

Crypto Technology Environment | Cloud Infrastructure Exposure | Fast-Growing Tech Business We're partnered with an innovative and rapidly growing cryptocurrency technology company based in St. Albans that's continuing to invest heavily in modern cloud infrastructure, security, and scalable technology platforms. As the business expands, they're now looking for a talented 2nd Line Engineer to join their internal technology team. This is an exciting opportunity for someone who wants to work within one of the most modern and fast-evolving areas of technology. You'll support a highly dynamic business environment while gaining hands-on exposure to cloud systems, enterprise infrastructure, networking, security technologies, and modern collaboration platforms. What makes this role particularly attractive is the level of technical exposure available. You'll work closely with senior engineers and technical teams on infrastructure improvements, cloud projects, technical escalations, and security-focused initiatives, giving you the opportunity to rapidly grow your technical skillset in a cutting-edge environment. The company operates in a highly technology-driven space where innovation and performance are genuinely valued. If you enjoy working with modern technologies, learning quickly, and being part of a fast-paced technical environment, this is an opportunity that offers excellent long-term career growth.