Jr. System Admin - Entry Level

Güdel is a global leader in automation, motion control, and robotics solutions. We design and deliver high-performance systems that help manufacturers move, position, and automate with precision. As we continue to support our teams and operations, we are looking for a motivated Junior System Administrator to join our onsite IT team and help deliver reliable, responsive technology support across the business.

This is an excellent opportunity for an early-career IT professional who enjoys solving problems, supporting end users, and building a strong foundation in systems administration. In this role, you will work closely with experienced IT team members to support day-to-day technology operations, maintain end-user systems, and contribute to ongoing improvements in infrastructure, security, and support processes.

What You'll Do

• Provide Tier 1-2 onsite technical support for laptops, desktops, Windows operating systems, Microsoft Office applications, and internal business systems.
• Monitor and manage the IT ticketing system by resolving assigned requests, following escalation procedures, and supporting service responsiveness.
• Set up, deploy, image, and configure computers and other end-user devices to ensure consistent and reliable performance.
• Manage user accounts, permissions, and access in Active Directory and other supported systems.
• Support employee onboarding and offboarding by preparing hardware, software, and system access.
• Assist with software installation, antivirus updates, operating system patching, and basic compatibility testing.
• Provide remote and in-person support using approved tools and support procedures.
• Track IT assets and maintain accurate documentation for hardware, software, and support processes.
• Coordinate with external vendors and manufacturers on device repairs, replacements, and support cases.
• Help maintain user guides, standard operating procedures, and other internal IT documentation.
• Support continuous improvement efforts, ISO-related requirements, and company security standards.
• Perform other related duties as assigned.

Do you have experience in Vendor relationship management?, Do you have a Associate's degree?, * Associate degree, technical certification, or related training in information technology or a similar field.

• Approximately 1-2 years of relevant IT support experience, or an equivalent combination of training and hands-on experience.

• Experience supporting Windows-based environments and troubleshooting end-user hardware and software issues.

• Familiarity with Microsoft Office applications, remote support tools, and basic workstation deployment.

• Working knowledge of Active Directory user administration.

• Exposure to PowerShell, batch files, or other basic scripting tools is a plus.

• Strong communication skills and a customer-focused approach to technical support.

• Ability to prioritize tasks, stay organized, and work effectively in a fast-paced environment.

• Professional attitude, attention to detail, and willingness to learn from senior team members.

• Flexibility to work occasional overtime or weekends when business needs require it.

Pulled from the full job description

• Health insurance
• 401(k) matching
• Paid time off

At Güdel, you will be part of a company known for engineering excellence, innovation, and long-term customer partnerships. You'll gain hands-on experience in a professional IT environment that supports advanced manufacturing and automation operations, while working alongside a team that values collaboration, continuous improvement, and dependable service. Güdel offers a wide range of employee benefits including a generous 401K match program, exceptional health insurance benefits, and an employee-friendly PTO policy. If you are looking for a role where you can grow your technical skills, contribute to meaningful work, and build a future in IT, we'd like to hear from you. Apply Today Join Güdel and help keep the technology behind our business running smoothly.