IT Specialist

As a key figure in Omicelo's day-to-day technology administration, the IT Specialist will maintain, create, and oversee all aspects of IT services across all the Omicelo companies.

Job Duties and Responsibilities

Systems Administration and Security:

· Administer Microsoft 365 including Intune, Autopilot, security policies, email

· Administer strong security practices for all IT systems and devices

· Administer and configure cloud-based appliances

· Administer backup solutions for all related data

· Administer DNS

Support and Device Management:

· Administer, maintain and configure Windows PCs

· Manage company help desk

· Assess need for new equipment and/or software

· Work to increase user satisfaction

· Identify and eliminate security risks

· Manage and maintain device security and ensure compliance with organizational policies

· Adjust, maintain, and create cloud-based phone system (RingCentral)

· Adjust, maintain, and create site network configuration/wireless network systems

· Communicate within IT team and across departments as needed

Training and Documentation:

· Develop and provide training to staff on IT systems and security best practices

· Maintain up-to-date documentation for IT processes, configurations, and support guidelines

Do you have experience in Technology management?, Do you have a Associate's degree?, Omicelo is looking for an organized, responsive, accountable and efficient IT Specialist to help maintain and build our IT infrastructure across the Omicelo enterprise.

The ideal candidate brings a positive attitude and demeanor to work and must possess the key skills of organization, customer service, discretion, effective oral and written communication, prioritization and problem-solving., · Robust and wide understanding of computer systems, networks, security, telecommunications, databases and storage systems

· Strong interpersonal communication and leadership skills

· Ability to prioritize and manage tasks/projects and escalate issues to manager

· Strong analytical and problem-solving skills

· Outstanding verbal and written communications skills

· Network systems and cloud-based networking

· Ability to synthesize information and make independent decisions

· Manage and adjust processes as business expectations change and evolve

· Initiative and the ability to adapt to a changing environment

Qualifications and Experience:

· Associates or Bachelor's Degree preferred

· Minimum of 3-5 years' experience in IT systems administration or a related role

· Administrative experience with Microsoft65

Pulled from the full job description

• 401(k)
• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Dental insurance
• Flexible spending account, * 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance