UX Writer
Role details
Job location
Tech stack
Job description
We're looking for a Mid-level UX Writer who can hold both sides of the role: writing for live product work and shaping the standards the rest of the team writes against. This is a role about systems and scale. We need someone who thinks about copy in terms of patterns, optimisation, and reuse rather than page-by-page. The right person uses AI as a thinking partner to spot patterns and stress-test decisions, not just as a text generator. The team's work is increasingly visible across design, engineering, QA, and legal, so a history of cross-functional success is important.
What you'll do
- Write customer-facing copy for products, such as microscopy, notifications, and error messages, with attention to clarity and consistency at the journey level, not just the
- screen level.
- Contribute to and evolve our content standards, style guides, and pattern libraries; this is the system the rest of the team writes against.
- Use AI tooling actively to identify inconsistencies, draft variants for testing, and interrogate content decisions before committing to them.
- Review product messaging before it goes live to maintain quality standards across markets.
- Review user data to understand customer behaviour and adapt messaging accordingly, as well as measure the impact of UX writing on user behaviour and
- adoption.
- Coordinate with the UX Writing hub to ensure consistency, localisation, and accessibility.
- Present and defend content decisions cross-functionally, including with partners outside design (engineering, QA, legal, brand).
Requirements
Do you have experience in UX?, * A passion for UX writing and content operations.
- 2 to 4 years of experience writing for digital products.
- A background in UX writing, product writing, content design, or digital copywriting, with a portfolio that demonstrates both execution and strategic thinking. Only applications with a shared portfolio will be considered
- A systems mindset, with comfort thinking about copy in terms of patterns, scalability, and optimisation, not just page-level craft.
- Experience using AI as a thinking partner for content work
- Experience contributing to content standards, style guides, or pattern libraries, with concrete examples of how your input shaped the work.
- Demonstrable experience collaborating across teams, countries, and time zones.
- Familiarity with collaborative tools, specifically Confluence, Jira, and Figma.
Benefits & conditions
- A competitive salary and bonus based on performance.
- Career growth opportunities.
- Working with a talented, high-performance multinational design team.
- International working environment and agile culture.
- A hybrid working model, part in the office and part remote from anywhere.
- Overseas travel opportunities for training and work purposes.
- Learning opportunities with paid seminars, conferences, and courses - we are keen on internal talent development.
- Company provided laptop with the necessary software.
- Strong ethics, as well as the opportunity for self-improvement.