Linux Systems Admin L1
Role details
Job location
Tech stack
Job description
Job Description: \x26nbsp; This is a full-time position and work is performed at a customer location. As a Linux Systems Administrator you will p rovide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manage IT system infrastructure and any processes related to these systems. Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Providee Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provide support for the escalation and communication of status to agency management and internal customers. Provide support for the dispatch system and hardware problems and remain involved in the resolution process. Configure and manage Linux, Unix, and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
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The Level 1 System Administrator (SA) shall possess the following capabilities:
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Provide support for implementation, troubleshooting and maintenance of IT systems
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Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
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Manage the daily activities of configuration and operation of IT systems
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Provide assistance to users in accessing and using IT systems
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Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
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Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
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Provide support for the escalation and communication of status to agency management and internal customers
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Optimize system operations and resource utilization, and perform system capacity analysis and planning