System Administrator

• Provide Tier I and Tier II support for hardware, software, and network issues, escalating complex problems as needed.
• Manage and troubleshoot Active Directory, file systems, and user accounts.
• Configure and maintain workstations, laptops, servers, and mobile devices.
• Administer cloud services such as Microsoft Office 365, Teams, OneDrive, and other business-critical apps.
• Troubleshoot network issues (Wi-Fi, VPN, LAN, etc.) and support security measures (firewalls, antivirus, encryption).
• Implement and manage data storage solutions, backups, and disaster recovery processes.
• Support hardware and software asset management and inventory tracking.
• Document IT issues, solutions, and procedures for future reference.
• Provide cybersecurity awareness and ensure compliance with security policies.
• Support IT projects and perform after-hours maintenance as required.

Do you have experience in macOS administration?, We are seeking a System Administrator to join our team and support our customer's IT operations and maintenance. This position offers hands-on experience across a broad range of IT disciplines including system administration, networking, security, cloud apps, desktop management, and IT support. If you're a skilled IT professional with a versatile background and a passion for technology, this is a great opportunity for you!, * 5+ years of experience in system administration, IT support, or related fields.

• Strong experience with Windows Server, Linux, and macOS environments.
• Proficient with networking (LAN/WAN, VPNs, DNS, DHCP) and security tools.
• Hands-on experience with cloud platforms such as Microsoft Azure or AWS
• Familiarity with Microsoft Office 365 apps (Outlook, Teams, OneDrive) and other enterprise software.
• Experience with endpoint management, storage systems, and backup solutions.
• Strong troubleshooting, problem-solving, and customer service skills.
• Ability to manage multiple priorities and work independently.
• Familiarity with IT ticketing systems (e.g., ServiceNow, KaseyaAd).
• Certifications: CompTIA Network+ or A+, Security+ or equivalent preferred.

Preferred Qualifications:

• Cisco CCNA, Microsoft Certified: Azure Administrator, or similar certifications.
• Experience with ITIL practices or similar IT frameworks.

Job Type: Full-time

Pulled from the full job description

• 401(k)
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance, * 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance