Database Specialist (PT)
Role details
Job location
Tech stack
Job description
Gift Processing, Reconciliation & Data Integrity
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Fiscal Processing Accuracy: Accurately process all diversified philanthropic contributions (check, online, ACH, wire transfers) into the donor database, executing flawless system coding and digital documentation.
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Financial Synergy: Architect precise gift batches and coordinate seamless cross-departmental reconciliations alongside the Finance team to maintain airtight internal controls.
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Audit-Ready Operations: Maintain impeccable, audit-ready fiscal records, guaranteeing absolute compliance with standard nonprofit regulations and IRS tax receipting mandates.
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Data Hygiene Architecture: Ensure the absolute accuracy, completeness, and systematic integrity of all constituent and donor records to eliminate data fragmentation.
Donor Communications & Stewardship Operations
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Stewardship Velocity: Generate and deploy timely, highly accurate donor acknowledgment letters and localized stewardship communications to validate supporter investments.
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Frictionless Troubleshooting: Proactively audit acknowledgment logs to identify and instantly resolve missing or delayed donor communications.
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Elite Donor Experience: Guarantee that every philanthropic stakeholder receives a premium, professional, and psychologically validating experience at every operational touchpoint.
Proactive Revenue Stewardship & Donor Follow-Up
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Revenue Preservation: Actively monitor transactional data and deploy agile interventions to capture failing revenue streams and prevent donor churn.
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Proactive Crisis Resolution: Take decisive initiative to trace and follow up on declined or failed recurring credit card transactions, outstanding pledge commitments, and lapsed donor communications.
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Risk Mitigation Metrics: Systematically identify at-risk or lapsed donors, implementing strategic re-engagement protocols or flagging accounts for leadership outreach.
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Leakage Prevention: Oversee daily data touchpoints to ensure no individual donor interaction or funding opportunity slips through programmatic cracks.
Database Management, Reporting & Systems Optimization
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System Migration Leadership: Support the complex data transition from Raiser's Edge to Givebutter, leading data scrubbing, validation, and mapping protocols.
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CRM Subject Matter Expertise: Rapidly master and act as the super-user for the Givebutter platform, identifying structural opportunities to streamline workflows and maximize database efficiency.
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Advanced Data Intelligence: Formulate comprehensive monthly fundraising intelligence reports, donor demographic insights, and real-time campaign performance analytics.
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Strategic Audience Segmentation: Build sophisticated lists, queries, and target segmentations to power localized appeals, large-scale events, and multi-channel outreach.
Development Operations & Cross-Team Collaboration
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Campaign Workflow Execution: Drive operational support for complex fundraising workflows spanning annual campaigns, signature events, corporate partnerships, and peer-to-peer initiatives.
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Cross-Functional Collaboration: Partner directly with the Donor Communications lead to map out, operationalize, and execute multi-layered donor journeys.
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Peer-to-Peer Optimization: Provide precise tracking, data segmentation, and platform training to support peer-to-peer fundraising campaigns, organizing supporter dashboards and tracking live activity metrics.
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Lifecycle Operationalization: Systems-engineer systematic donor tracking to guarantee coordinated, timely touchpoints across the entire development division.
Requirements
Family and Children's Association (FCA) is seeking a highly analytical, systems-oriented Development Operations & Database Specialist to drive the operational backbone of our growing fundraising ecosystem. This high-autonomy, remote, part-time position grants you the professional sovereignty to manage critical data infrastructure, engineer highly optimized workflows, and directly safeguard organizational revenue. Designed for an ambitious, tech-savvy professional looking to build a lasting professional legacy in philanthropic operations, this visible platform empowers you to establish a culture of impeccable data integrity, master cutting-edge CRM technology, and maximize donor retention through proactive, data-driven stewardship., + Educational Foundation: Bachelor's degree or equivalent experience (1-3+ years preferred) to ensure strong analytical and systemic comprehension.
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Operational Expertise: Proven experience in nonprofit development operations, specialized gift processing, or comprehensive CRM database management.
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Technical Fluency: Demonstrated hands-on experience navigating donor databases or complex enterprise CRM systems (e.g., Raiser's Edge, Salesforce (https://www.salesforce.com/) , Givebutter, or similar software).
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Systemic Agility: Proven capacity to learn, adapt, and master new technological platforms, data architectures, and software integrations rapidly.
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Fundraising Acumen: Strong operational understanding of fundraising lifecycle fundamentals, donor retention metrics, and gift stewardship workflows.
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Impeccable Precision: Exceptional, hyper-focused attention to detail and an absolute commitment to data accuracy and validation.
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Problem-Solving Mastery: Strong organizational, critical thinking, and collaborative communication skills to interface effectively across a remote workspace.
Benefits & conditions
- FCA's organizational framework, equitable culture, and core values reflect a highly competitive compensation structure. Individual pay decisions will vary fluidly based on unique skill sets and prior field experience, intentionally allowing for robust internal professional growth.