Full Stack Support Engineer

Everforth CyberCoders
Cambridge, United States of America
1 month ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate

Job location

Cambridge, United States of America

Tech stack

Computer Vision
Databases
Software Debugging
Monitoring of Systems
Python
Next.js
Software Engineering
Software Systems
TypeScript
Web Applications
Data Processing
React
Backend
GIT
Information Technology
Tools for Reporting
Front End Software Development

Job description

We're partnering with a venture-backed technology company building innovative software solutions for enterprise customers. They are seeking a Full Stack Support Engineer to help develop customer-facing applications while also supporting operational and technical initiatives across the platform.

This role is primarily focused on full stack development, with additional responsibilities supporting customers, troubleshooting issues, building internal tools, and helping maintain production systems. It's a great fit for someone who enjoys wearing multiple hats and working across engineering, support, and operations.

Responsibilities

  • Develop and enhance customer-facing web applications and dashboards
  • Build internal tools for validation, reporting, and operational workflows
  • Track performance metrics and support ongoing customer initiatives
  • Troubleshoot application issues and support production environments
  • Partner with customers and internal teams to investigate and resolve technical challenges
  • Contribute to frontend and backend development efforts
  • Assist with system monitoring, maintenance, and continuous improvement initiatives
  • Document processes, requirements, and technical solutions

Requirements

Do you have experience in TypeScript?, Do you have a Bachelor's degree?, * Bachelor's degree in Computer Science, Software Engineering, or a related field

  • 2+ years of professional software engineering experience
  • Strong experience with Python
  • Experience with TypeScript and React
  • Experience working with SQL databases
  • Familiarity with Git and modern software development workflows
  • Strong debugging, troubleshooting, and problem-solving skills
  • Comfortable balancing engineering work with customer support and operational responsibilities

Preferred Qualifications

  • Experience with Next.js
  • Experience building dashboards, reporting tools, or internal applications
  • Exposure to analytics, data processing, or computer vision environments
  • Experience supporting production systems

Benefits & conditions

  • Competitive compensation plus equity
  • Opportunity to work across the full technology stack
  • Direct impact on product development and customer success
  • Hybrid work environment
  • Fast-growing, collaborative engineering team

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