(USA) Senior Manager, Operations and Implementation
Role details
Job location
Tech stack
Job description
This position is responsible for leading Fulfillment Operations and Implementation, with a primary focus on operating standards and workflow optimization to support in-club execution. The position serves as the operational source of truth for club execution, ensuring consistent implementation of standards, processes, and strategic initiatives across multiple locations. This leader partners with Club Managers and Market Leaders to drive operational excellence, leadership development, and sustainable business performance. Using data, analytics, and AI-powered insights, the role identifies opportunities, improves performance visibility, and implements standardized solutions to enhance execution. Through strategic leadership, coaching, and continuous improvement, the Senior Manager helps teams deliver consistent results and exceptional member experiences. What you'll do:
- Lead planning and execution of multiple projects and programs, ensuring alignment with operational goals and business strategies.
- Develop, implement, and maintain operational business plans, policies, and procedures to optimize production and resource utilization.
- Collaborate cross-functionally to identify performance gaps, design improvement solutions, and ensure sustainable operational processes.
- Manage and deploy leadership methodologies, providing coaching, mentoring, and development opportunities to build high-performing teams.
- Drive execution of business plans by removing obstacles, allocating resources, and monitoring progress against performance standards.
- Promote compliance with company policies, ethics, and safety standards while fostering a positive and accountable work environment.
Requirements
Do you have experience in Workflow management (operations management method)?, Do you have a Bachelor's degree?, * Proven expertise in operations management with a strong track record of leading multiple projects and programs.
- Demonstrated leadership skills in mentoring, coaching, and developing high-performing teams.
- Advanced project management capabilities, including planning, execution, and continuous improvement of operational processes.
- Excellent communication skills to effectively collaborate with cross-functional teams and key stakeholders.
- Experience in change management, driving process improvements, and implementing sustainable operational solutions.
- Ability to enforce policies, ensure compliance, and promote a culture of integrity and accountability.
- Strong analytical mindset with a focus on performance measurement and adaptability to evolving business needs., Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications: Bachelor's degree in Business, Technology, Supply Chain, Communications, or related field and 4 years' experience in retail, production, operations management, or related area OR 6 years' experience in retail, production, operations management, or related area. 1 year's supervisory experience.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Intermediate functionality of Microsoft Office and Salesforce., Managing projects or client relationships in retail, healthcare, or related area., Master's Degree in business or related field
Masters: Business Administration
Benefits & conditions
(part of Walmart) 3.43.4 out of 5 stars 2101 SE Simple Savings Drive, Bentonville, AR 72712 $90,000 - $180,000 a year, Pulled from the full job description
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Military leave
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Parental leave
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401(k)
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Health insurance
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Paid time off
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Vision insurance
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Dental insurance, At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
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Health benefits include medical, vision and dental coverage
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Financial benefits include 401(k), stock purchase and company-paid life insurance
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Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $90,000.00 - $180,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location). At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet! -Health benefits include medical, vision and dental coverage
-Financial benefits include 401(k), stock purchase and company-paid life insurance
-Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable., Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart. The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location).