Software Engineer in Test, E-Commerce AI Product Testing - USDS

Tiktok Inc.
San Jose, United States of America
1 month ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate
Compensation
$ 266K

Job location

San Jose, United States of America

Tech stack

Testing (Software)
Java
Artificial Intelligence
Android
iOS
Automation of Tests
Code Coverage
Software Debugging
Python
Product Management
E2e Testing
Software Engineering
Software Testing Automation Framework
Performance Testing
Large Language Models
Information Technology
Front End Software Development

Job description

About the Team: The USDS Global E-Commerce Quality & Engineering Efficiency team is dedicated to elevating the product quality of TikTok's Global E-Commerce ecosystem in the US. We are a group of passionate problem-solvers who drive quality assurance best practices and boost engineering efficiency. Our team is responsible for the end-to-end quality assurance of US e-commerce products, spanning the consumer side, seller side, creator side, and core e-commerce platforms. We sit at the intersection of traditional quality assurance and platform engineering. Beyond designing test plans and executing test coverage across iOS, Android, Frontend, and Server-side systems, our team is responsible for building engineering efficiency tooling, customizing automation frameworks, and providing direct software engineering and debugging support for various business domains. We deeply integrate with our engineering partners to ensure the rapid, stable growth of our e-commerce platforms. Responsibilities - Quality Assurance & Strategy: Design, implement, and execute comprehensive test plans and test cases based on product requirements and technical architecture. Ensure overall test quality, tracking progress across Android, iOS, Frontend, and Server-side environments. - Automation Framework Development: Build, maintain, and enhance scalable server-side automation testing, UI-automation testing, and server-side stress/performance testing frameworks. - Tooling & Efficiency: Develop and customize engineering efficiency tools and process enhancements tailored to internal quality construction needs. - Engineering & Debugging Support: Provide direct software engineering and debugging support across multiple business domains, working closely with quality engineers and cross-functional development counterparts to resolve complex technical blockers.

Requirements

Do you have experience in UI?, Minimum Qualifications: - Bachelor's degree in Computer Science, Engineering, or a related technical discipline. - 3+ years of professional experience in software testing and development within the high-tech sector. - Solid proficiency in at least one general-purpose programming language (preferably Python, Go, or Java). - Hands-on experience with server-side automation testing, UI-automation testing, and server-side stress/performance testing. - Solid understanding of quality assurance methodologies and practical experience with CI/CD pipelines. Preferred Qualifications: - Deep experience in core software development and the architecture-level design of scalable test automation frameworks. - Hands-on experience building comprehensive test plans and performing end-to-end testing on AI-powered platforms, agentic tools, LLM workflows, agent skills, and MCP (Model Context Protocol) servers.

Benefits & conditions

(part of ByteDance) 3.33.3 out of 5 stars San Jose, CA Hybrid work $122,400 - $266,000 a year, Pulled from the full job description

  • Paid parental leave
  • Parental leave
  • Health insurance
  • 401(k) matching
  • Vision insurance
  • Dental insurance
  • Paid sick time, The base salary range for this position in the selected city is $122400 - $266000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

  1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

  2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

  3. Exercising sound judgment. About USDS

About the company

TikTok USDS Joint Venture LLC is dedicated to the safety and security of millions of Americans who create, discover, and connect with what they love on the apps we operate. The Joint Venture has been established in compliance with the Executive Order signed by President Trump on September 25, 2025. Our foundation is a comprehensive data privacy and cybersecurity program we operate under defined safeguards to protect national security and secure U.S. user data, apps and the algorithm. We safeguard the U.S. content ecosystem, holding decision-making authority for trust and safety policies and moderation. USDS Joint Venture helps ensure Americans can continue to express their creativity, discover new hobbies and interests, and build thriving communities and businesses on a global scale. On-site presence across teams allows the company to operate with greater speed, alignment, and agility - especially in areas like real-time decision-making, team development, and integrated execution. As such, the company is shifting from a hybrid work model to a fully in-person schedule up to 5 days a week. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. USDS Reasonable Accommodation USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/USDS-RA   You must create an Indeed account before continuing to the company website to apply

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