NetOps Specialist

Far Out Solutions LLC
Atlanta, United States of America
29 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate
Compensation
$ 54K

Job location

Remote
Atlanta, United States of America

Tech stack

Computer Networks
Internet Services
Virtual Private Networks (VPN)
Internet Service Provider
Network Security
Network Troubleshooting
Network Monitoring
Network administration
NMap
Wireshark
Wide Area Networks
Wireless Networks
Computer Network Operations
Reliability of Systems
Sonicwall
Firewalls (Computer Science)
Network Support
Fortinet

Job description

We are seeking a skilled NetOps Specialist to provide advanced network support and serve as an escalation point for complex networking issues. This role works closely with clients, ISPs, vendors, and internal teams to ensure network reliability, security, and performance.

This is a hybrid position requiring both office-based work and travel to customer sites for troubleshooting, installations, upgrades, and project support.

Responsibilities

  • Troubleshoot and resolve advanced network issues.
  • Support LAN/WAN, wireless networks, VPNs, firewalls, and ISP services.
  • Manage and monitor network environments using:
  • UniFi
  • Omada
  • Cisco Meraki
  • Utilize tools such as Datto DNA, Wireshark, Nmap, FortiGate, SonicWall, and Sophos.
  • Manage tickets and documentation using Autotask.
  • Coordinate with vendors and ISPs to resolve service issues.
  • Travel to customer sites as needed for support and implementation projects.

Requirements

Do you have experience in Video conferencing systems operation?, Do you have a Bachelor's degree?, * Bachelor's Degree in IT or related field, or 2-4 years of equivalent experience.

  • 2-4 years of technical support or network operations experience.
  • Strong understanding of networking concepts and protocols.
  • Experience with network management dashboards and security platforms.
  • Proficiency with Microsoft Teams and Microsoft Planner.
  • Excellent troubleshooting, communication, and organizational skills.
  • Ability to work independently and manage multiple priorities.

Preferred

  • Experience with managed and non-managed firewalls and routers.
  • Knowledge of network security best practices.
  • Experience working directly with vendors and Internet Service Providers (ISPs).

Apply Today

If you're a motivated networking professional looking to join a growing technical team, we'd love to hear from you.

Benefits & conditions

Pulled from the full job description

  • Parental leave
  • 401(k)
  • Health insurance
  • Paid time off
  • Vision insurance
  • Dental insurance
  • Life insurance, * 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Vision insurance

Apply for this position