Job location
Knoxville, United States of America
Tech stack
Systems Integration
Infor
Workday
ServiceNow
Job description
We are seeking a hands-on Workforce Management (WFM) Manager to support an immediate contract need. This role will oversee day-to-day WFM operations while helping guide a system migration from Infor Workforce Management to UKG WFM Pro, integrated with a broader HCM platform.
This is a great opportunity for a player-coach leader who can manage a small team while staying actively involved in system operations and implementation efforts.
Key Responsibilities:
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Manage a small team of WFM analysts (day-to-day oversight and support)
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Oversee current-state operations within Infor Workforce Management
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Manage incoming work and ticket flow (ServiceNow or similar systems)
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Support and guide the migration to UKG WFM Pro
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Partner with cross-functional teams to support system integration with HCM platforms
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Balance operational responsibilities with implementation planning and execution
Requirements
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Proven experience as a Workforce Management Manager or Supervisor
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Hands-on experience with WFM systems (UKG and/or Infor)
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Experience supporting system migrations or implementations
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Strong understanding of timekeeping, scheduling, and labor systems
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Experience managing production support and system operations
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Familiarity with HCM integrations (e.g., Workday) is a plus
About the company
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.