IT Manager

We currently have a vacancy for an IT Manager, based at our Head Office just outside Thame.

Your role will be to oversee all IT related activity across the business - coordinating all areas of technology-related product/service selection, set-up, support, communications and data protection in order to enable employees to efficiently completing work. Assures up-to-date, effective hardware and software applications are in place and employees are properly trained in their use.

This is an office-based role.

Key roles and responsibilites will include:

• Managing the IT systems, including all hardware, software, infrastructure, and telecommunications systems ensuring high availability and stability.
• Ensure appropriate lifecycle management
• Collaborating with all levels of management in the business to support business and digital transformation to meet the aims of their business plan
• Maintaining and improving cyber security and relevant accreditations critical to the integrity and reputation of the business
• Works with Finance Dept. to establish the annual IT budget
• Coordinates purchasing new technology solutions including computers, servers, cell phones, software, mobile solutions etc
• Maintains administration of all user IDs and passwords, grants authorization to systems and applications as appropriate, leads Authorization Management (AMT)
• Safeguards dealership technology systems, password, and network access policies but also data's by assuring timely back-ups and processing
• Coordinates the installation and set-up of all new equipment, software updates such as JD Quote, Service ADVISOR, PM-Pro, DPM, and Dealer Management System (DMS)
• Provides IT support to employees in all locations by prioritising, troubleshooting and resolving problems quickly and provides training accordingly.
• Supports the development of the Dealership's Website
• Coordinates relationship with DMS provider and John Deere to address open issues and communicate requirements
• Coordinates relationship with external IT and Communication providers to ensure Dealer compliance on IT and Communication requirements such as anti-virus update, network administration, disaster recovery plan, internet access
• Responsible for GDPR

Do you have experience in Technical support?, We are looking for applicants who can demonstrate drive, commitment and enthusiasm along with the following skills/experience:

• Previous experience in a similar role
• Familiarity with all areas of IT - hardware/software/cyber security
• Experience with routers, servers, and network technology
• Strong communication skills with the ability to train others on technology solutions.
• Ability to work in a team environment

Pulled from the full job description

• Financial planning services
• Employee discount
• Company pension
• Cycle to work scheme, We can offer a highly competitive annual salary of circa £45k dependent on experience, 20 days holiday increasing by 1 day for each completed year of service up to a maximum of 25 days (plus Bank Holidays), company pension, employee discount schemes, employee wellbeing and financial planning service, cycle to work scheme, Job Types: Permanent, Full-time

Pay: £40,000.00-£50,000.00 per year, * Company pension

• Employee discount
• Financial planning services

Farol Ltd is an extremely successful and growing multisite agricultural and groundcare business and the largest John Deere dealership in the UK. Established as a family business in 1976, Farol today is made up of over 280 Service, Parts, Sales, Transport and Business Support Team Members, whilst still remaining 100% family owned. Holding the renowned John Deere franchise along with many other brands, we are the market leaders in agriculture, groundcare and homeowner products. Our vision is to deliver a preeminent service by being at the forefront of technology, whilst developing a rich and rewarding environment for our employees., Farol is the leading John Deere dealership in the UK with people at the heart of its strategy. We know that our people are the key to our success and we make sure we appreciate and reward everyone's contribution. Not only do we recognise expertise, skills and professionalism, we value highly the very things that make our team members unique: their passion, their dedication, their approachability and the fact that going the all-important extra mile is second nature. We can offer an environment where Teamwork is key and where you can truly develop new skills and flourish. Working closely with the John Deere team, we can provide all the product and systems training you need to transfer your mechanical/technical skills from other industries. What do our Team Members say about us? · Great company attitude with friendly and approachable managers/directors · Lovely place to work. Good group of people to support new employees during day to day operations · I was impressed with the level and quality of JD training