E-Commerce Executive

Reporting to the E-Commerce Manager, you'll play a key role in shaping the customer experience, trading performance, and continued growth of our Shopify stores across the UK and Europe.

This is a hands-on role with real breadth. You'll own site merchandising and catalogue management while helping build the foundations of our growing B2B E-Commerce channel. From trading and merchandising to analytics and customer experience, you'll gain exposure across multiple areas of E-Commerce while helping drive the next stage of REP's European growth.

If you're someone who notices when a product description is off, takes pride in a well-merchandised homepage, and wants to make a visible impact within a fast-growing international brand, we'd love to hear from you!

What you can expect to be doing

Ecommerce Trading & Site Maintenance:

• Maintain the Storefront: Support the day-to-day management of the REP Fitness UK and EU Shopify stores, ensuring products, collections, promotions, and content are accurate, engaging, and commercially effective.
• Trading & Merchandising: Execute promotional activity, product launches, price changes, and merchandising updates to help drive conversion and sales performance.
• Platform Development: Work with our in-house Global development team to identify, priorities, and resolve site issues while supporting ongoing platform improvements.

Product Content & Customer Experience:

• Content Management: Maintain and optimise product descriptions, imagery, metadata, and category content to support both customer experience and search performance.
• Customer Experience: Continuously review the online journey, identifying opportunities to improve usability, navigation, and overall site performance.
• B2B Ecommerce Channel Development
• Support Channel Growth: Help build the foundations of REP's UK and EU B2B ecommerce operation, supporting trade account management, order processing, and customer communications.
• Commercial Development: Contribute ideas and improvements that help enhance the B2B customer experience as the channel continues to grow.

Analytics & Global Collaboration & Best Practice:

• Performance Analysis: Monitor sales, traffic, and conversion performance, using data to identify opportunities and support decision-making.
• Global Collaboration: Partner with colleagues across the UK, Europe, and REP's US headquarters, working cross-functionally with ecommerce, marketing, customer service, and logistics teams to support growth and deliver a best-in-class customer experience.
• Continuous Improvement: Take ownership of your area, identify opportunities for growth, and contribute ideas that help drive REP's continued success across the UK and Europe.

Do you have experience in Sales?, At REP Fitness, we understand that our people shape our success. We're looking for someone who combines strong ecommerce expertise with commercial awareness, attention to detail, and a genuine desire to improve the customer experience.

The ideal candidate will already have experience within an ecommerce or digital retail environment and be comfortable balancing day-to-day execution with a proactive, growth-focused mindset. You'll take pride in getting the details right, enjoy working with data, and be motivated by the opportunity to make a visible impact within a growing international business.

Experience

• 2-3+ years' experience in an E-Commerce, digital retail, or online trading environment ideally Global
• Hands-on experience supporting an online store, preferably Shopify or a similar ecommerce platform
• Experience maintaining product catalogues, content, merchandising, promotions, and on-site trading activity
• Experience using analytics and reporting tools to monitor performance and identify opportunities for improvement preferably GA4 or similar
• Exposure to B2B, wholesale, trade, or commercial operations would be advantageous
• Experience working cross-functionally with marketing, customer service, logistics, or development teams

Skills & Attributes

• Strong Shopify knowledge, including product management, collections, promotions, and content updates
• Commercially aware, with an understanding of how ecommerce activity influences sales, conversion, and customer experience
• Highly organised with exceptional attention to detail and a commitment to maintaining accurate product and site data
• Data-literate and comfortable using tools such as Shopify Analytics and Google Analytics to support decision-making
• Excellent communication and stakeholder management skills
• Proactive and solutions-focused, with the confidence to identify opportunities and suggest improvements
• A collaborative team player who takes ownership and keeps things moving

Ideal Background

Candidates may currently be working in ecommerce, digital merchandising, online trading, marketplace management, or ecommerce support roles within retail, consumer goods, sporting goods, fitness, or other digitally led product businesses.

An interest in fitness, strength training, or home gym culture would be highly desirable and will help you connect with our products, customers, and brand.

Pulled from the full job description

• Annual leave
• Employee discount
• Life insurance
• Free parking
• Company pension
• Private medical insurance
• Health & wellbeing programme, * Base Salary: £32,000
• Company bonus scheme
• 25 days annual leave + public holidays
• Private Medical Cover + Life Assurance schemes

Whether you're looking to deepen your E-Commerce expertise, broaden your commercial experience, or play a bigger role in a growing business, REP offers an environment where you can learn, contribute, and grow.

Job Types: Full-time, Permanent

Pay: £32,000.00 per year

Benefits:

• Company events
• Company pension
• Employee discount
• Free parking
• Health & wellbeing programme
• Life insurance
• On-site parking
• Private medical insurance

REP Fitness is a premium strength equipment brand built by athletes, for athletes. From our roots in Colorado, USA, we've grown into a global fitness powerhouse - now officially launched across the UK and Europe. Our mission is simple: to make world-class strength equipment accessible to everyone, from commercial gyms and performance centres to home training spaces. We combine innovation, functionality, and style to help lifters of every level achieve their goals. Each product is designed, tested, and refined to deliver performance without compromise. Whether it's our award-winning power racks, adjustable benches, or precision-engineered plates and dumbbells, REP is known for its attention to detail, durability, and modern design. In the UK and Europe, we're committed to providing: * High-performance gym equipment for home and commercial use * Fast, reliable delivery from our regional distribution network * Local customer support and expert advice * Access to REP's full global innovation line-up Our goal is to raise the standard for what lifters expect from their equipment, combining American innovation with local service excellence. Our Core Values * Think Like a Customer: We empathize with our customers; understand the 'why' behind every decision we make * Progress not Perfection: We don't let perfect get in the way of good; we are better today than we were yesterday * Positive Attitude: Be a glass half-full kind of person and remember to have fun * Teamwork without Ego: We put the team above ourselves; we only win together * Take Initiative: We drive momentum; if there is an opportunity to make us better, we want to hear it, REP Fitness is one of the fastest-growing strength equipment brands in the world, and we're only just getting started across the UK and Europe. Joining REP means becoming part of an ambitious team at an exciting stage of growth, where you'll have the opportunity to make a visible impact and help shape the future of our European business. You'll have the opportunity to: * Play a key role in supporting REP's growth across the UK and Europe * Gain exposure across E-Commerce trading, merchandising, analytics, customer experience, and B2B development * Work closely with experienced teams across the UK, Europe, and the USA * Influence how a fast-growing international brand develops its E-Commerce operation across multiple markets * Develop highly transferable E-Commerce skills within a premium global brand * Take ownership, contribute ideas, and make a genuine impact in a business that values initiative and continuous improvement * Work within an industry you're passionate about, helping more people access world-class strength equipment