Help Desk Support - Columbus, OH (Second Shift)

Software Technology, Inc.
Columbus, United States of America
1 month ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English

Job location

Columbus, United States of America

Tech stack

Monitoring of Systems
Issue Tracking Systems
Powershell
Topdesk
Grafana
ServiceNow

Requirements

Do you have experience in Ticketing system technical support?, * Experience in Help Desk Software (e.g., Service Now & Remedy, IRIS, Powershell, Genesis, UEM, Grafana)

  • Capable of High Level Documentation and Attention to Detail in Service Now / Ticketing solution
  • Service orientation; Installation; Troubleshooting; Critical thinking; Systems Evaluation & Operational / Systems Monitoring.

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