Software Engineering Support Specialist I

We are seeking a Datacenter Technician to join our team supporting Juniper SE Labs. The candidate will demonstrate experience with datacenter operations, basic networking, equipment installation, provisioning, and maintenance, with the ability to support enterprise servers, storage, and telco networking equipment., * Process inbound and outbound shipments.

• Update and maintain lab inventory database (NetBox).
• Install, configure, and maintain routers, switches, servers, PDUs/CDUs, and console servers.
• Provide end-user support for device troubleshooting, diagnosis, and resolution.
• Build small to large-scale network topologies for Juniper customers.
• Assist users with building and provisioning virtual machines in vCenter/ESXi, KVM, and Proxmox environments.
• Provide live support and assistance for Sales Engineers during customer presentations.

• Datacenter operations experience with physical installation and provisioning of network appliances.
• Proficiency with Linux and CLI-based administration.
• Experience using power tools and cage nuts, and ability to handle 50 lb+ equipment with lift tools.
• Knowledge of server hardware and installation, including 4-post rail kits and virtual console.
• Knowledge of Ethernet cabling and transceiver standards and types such as SMF, MMF, MTP/MPO, CAT6-RJ45, 1GbE-800GbE, DAC, and AOC.
• Experience with physical setup and provisioning of switches, routers, and firewalls.
• Solid communication skills with proficiency in English.
• Ability to work onsite full-time, 40 hours per week, with occasional business travel and overtime as required.

Preferred Skills:

• Administrative experience with CentOS, Red Hat, Debian, and other Linux distributions.
• Administrative experience with Windows and VMware.
• Experience with network testers such as IXIA and Spirent.
• Knowledge of protocols including TCP/IP, UDP, dynamic routing, SSH/SCP/SFTP, DNS, NFS, LDAP, CIFS, SMTP, SNMP, and DHCP., * Bachelor's degree in network communications management or equivalent preferred. Three years of field technician or datacenter technician experience is acceptable.

• Shift: 9 AM - 6 PM, 8 hours per day. Overtime may be required.
• Ship-to address: 2251 Corporate Park Drive, Ste 100, Herndon, VA 20171, US.

Why BCforward?

At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:

• Competitive compensation and benefits.
• Opportunities for growth with global clients.
• A supportive, inclusive culture that values innovation and people.
• Exposure to cutting-edge technologies and projects.

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.