Program Monitor
Role details
Job location
Tech stack
Job description
Prince George's County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life. We are Prince George's Proud! The Prince George's County Department of Family Services is currently seeking qualified applicants to fill a Program Monitor (Community Developer 1A), grade A18/21, in the Children, Youth, and Families Division.
About the Position The Program Monitor is responsible for tasks related to monitoring components of assigned program contracts funding from the Governor's Office, MSDE, and County General funds. Responsibilities also include serving as a conduit providing information and referral, community outreach, technical assistance and resource development for the Children, Youth and Families Division (CYFD) and the Department of Family Services. In addition, the position is responsible for the development and preparation of assigned contracts and monitoring/tracking the status for approval through the County process. About the Agency
The Department of Family Services improves the quality of life and overall well-being of the communities by providing information, assistance and referrals, as well as promoting and developing high quality, innovative programs that educate, empower, respect choice and preserve dignity. The department is responsible for providing assistance to some of the County's most vulnerable citizens - children, families, victims of domestic violence, people with intellectual and developmental disabilities, veterans, and seniors. The department is comprised of three divisions that serve the aging and disabled, victims of domestic violence, as well as children, youth and families in need of support and resources.
Examples of Work
- Monitors program operations: oversees the day-to-day operations of various grant-funded programs.
- Identifies barriers to services and makes recommendations.
- Coordinates data collection, evaluation, and tracking activities for fiscal and programmatic compliance using the Scorecard and Results-based Accountability.
- Develops comprehensive and specific scopes of services, providing measurable outcomes, specifying service standards and other terms of agreement to achieve Systems of Care objectives.
- Meets with service providers to provide technical assistance and negotiates issues such as service targets, performance measures, fiscal items, county forms, and attachments (i.e., Certification of Insurance).
- Performs community outreach; staffing resource tables at community events to include evenings and weekends to inform the community of services available through the division and the Department of Family Services.
- Develops and implements a process for continuous monitoring of the status of CYFD contracts.
- Reviews fiscal forms for accuracy, completeness, and correct format prior to submission.
- Establishes and maintains working relationships with contract providers.
- Provides technical assistance and training to grantees to improve service delivery and for quality assurance., Meet all training and performance standards and demonstrate proficiency as required by the agency.
- Wear and use agency protective apparel and equipment in the performance of their assigned duties.
- Successfully pass preemployment checks which may include reference checks, background investigations, and drug screenings.
- Be willing and able to serve as an essential employee. Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.
Requirements
Do you have experience in Working with individuals from underserved communities?, Do you have a Bachelor's degree?, Candidates must meet all minimum qualifications listed below to be eligible for additional consideration:
- Bachelor's Degree from an accredited college or university in Business or Public Administration, Social Service, Sociology, Psychology, or a closely related field.
- Responsible work experience which includes coordination of group activities, preferably including work with disadvantaged individuals.
- Must possess and maintain a valid Class C driver's license.
An equivalent combination of education, experience and training which provides the required knowledge, skills and abilities may be considered. Preferred Qualifications
- Bachelor's Degree from an accredited college or university in Behavioral Science, Human Services, Social Services, or a closely related field.
- One (1) year of experience working as Program Monitor in social service programs; or two (2) years of experience working as a case manager or counselor, with at least one (1) year of supervisory experience.
- Proficiency in recording keeping, tracking, maintaining, and reporting statistics according to program guidelines and requirements.
- Ability to multi-task, be detail-oriented, and have excellent verbal and communication skills.
- Fluent in English (bilingual preferred).
- Must possess and maintain a valid Class C driver's license.
Benefits & conditions
Pulled from the full job description
- 457(b)
- 403(b)
- Health insurance
- Employee discount
- Vision insurance
- Dental insurance
- Flexible spending account, A spouse (to include a same sex spouse) can be added to the health benefit plans. A marriage certificate and social security number is required to add a spouse. Children under the age of 26 are eligible for coverage under the health benefit plans. This includes stepchildren and children of the same-sex spouse. A birth certificate(s) and social security number(s) is required to add a child(ren). If you are only adding the stepchildren or child(ren) of a same-sex spouse, you will need to submit a marriage certificate. You will also need to submit the birth certificate of the child(ren) and your spouse must be listed as a parent. The premiums for health benefits are deducted on a pre-tax basis with the exception of Long-Term Disability, Extra Life Insurance and Voluntary Benefits (Short-Term Disability, Whole Life Insurance, Critical Illness, Accident Insurance, Cancer Indemnity, Hospital Indemnity Protection, Accident Indemnity Plan, Supplemental Dental and Group Legal Services). New employees must enroll in the County's health benefit plans within thirty (30) days of the hire date. The effective date of the health benefits coverage is the beginning of the month following a waiting period of forty-five (45) days from the date of hire. After enrolling in the County's benefit plans, employees may only make changes to the plans either during the open enrollment period, which occurs annually (usually each October), and/or during the year, due to a family status change (i.e., marriage, births, divorce and adoption). Employee Benefits
Prince George's County is proud to offer employees an attractive and comprehensive benefits program, including the following:
- Medical/Prescription/Dental/Vision Insurance Coverage (part time employees are eligible for medical insurance if they work 15 + hours, per week)
- Group Term Life Insurance
- Long & Short-Term Disability
- Flexible Spending Accounts
- Dependent Care Assistance Program
- Health Care Flexible Spending Account
- Paid Leave (Annual, Personal, & Sick)
- 13 Paid Holidays
- Retirement Benefits
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Defined Benefit Pension Plan o Employer Contribution Rate-11.71%
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Supplemental Pension Plan o Employee Contribution Rate (Pre-Tax)-3.48%
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457(b)
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403(b)
- Employee Discounts
- Employee Assistance Program
- Voluntary Benefits
- Critical Illness
- Whole Life Insurance
- Accident Insurance
- Legal Services