Information Systems Specialist III

• Responding to and analyzing cybersecurity and/or systems administration incidents and requests
• Implementing new projects and initiatives in security and infrastructure
• Using security and systems tools to perform analyses and remediation
• Managing disaster recovery tools and procedures to ensure systems are protected
• Identifying trends and threats to stay ahead of the curve
• Collaborating with others to achieve shared goals

A few reasons you might love this job:

• You will be working in a fast-paced learning environment.
• You will be utilizing your technological skillset to fulfill various requirements.
• You will have the ability to cultivate a strong work-life balance.

A few challenges you might face in this job:

• You will need to balance your available capacity with fluctuating demand.
• You will need to manage your volume of work and be responsible for navigating competing priorities with challenging timelines.
• You will be responsible for providing effective responses and resolutions.

Competencies Required:

• Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment
• Attention to Detail: Focusing on the details of work content, work steps, and final work products
• Coaching & Developing Others: Supporting others in stretching and expanding their capabilities
• Critical Thinking: Analytically and logically evaluating information, propositions, and claims
• Customer Focus: Attending to the needs and expectations of customers
• Decision Making: Choosing optimal courses of action in a timely manner
• Delegating: Sharing responsibility, authority, and accountability
• Innovative Problem Solving: Identifying and analyzing problems in order to propose new and better ways of doing things
• Oral Communication: Engaging effectively in dialogue
• Professional & Technical Expertise: Applying technical subject matter to the job
• Professional Impact: Presenting oneself as a positive representative of the organization
• Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability
• Teamwork: Collaborating with others to achieve shared goals
• Using Technology: Working with electronic hardware and software applications
• Writing: Communicating effectively in writing, All employees are designated Disaster Service Workers through state and local law. Employees are required to complete all Disaster Service Worker-related training as assigned and to return to work as ordered in the event of an emergency.

Do you have a valid Driver's License license?, Do you have experience in Writing skills?, Do you have a Bachelor's degree?, * Deep experience with Microsoft 365, including Defender, Azure, Entra ID, Office 365, CoPilot, Purview, and more.

• Experience with CrowdStrike Endpoint Protection & Remediation (and/or similar EDR tools).
• Familiarity with cybersecurity frameworks such as NIST SP800-53, etc.
• Customer-service orientation: You will be responsible for generating technical solutions with the best interests of City departments and stakeholders in mind.
• Adaptive problem-solving skills: You will need to develop creative and innovative solutions to challenging problems.
• Strong ethics: You will handle sensitive and confidential information, including passwords for high-level staff. Protecting privacy and data is paramount to this role.
• Strong communication skills: You will need to convey technical information to stakeholders in a clear, easily understandable manner., A Bachelor's degree from an accredited college or university in Information Technology, Information Management, or a related field, and three (3) years of hands-on professional experience in systems administration. Experience providing lead direction or supervision is highly desirable. Systems Administration experience in an enterprise environment is also highly desirable.

OR

Five (5) years of progressively responsible work experience in performing analysis, installation, and support of computer system hardware/software, mobile devices, and networks. Experience providing lead direction or supervision is highly desirable. Systems Administration experience in an enterprise environment is also highly desirable.

License or Certificate / Other Requirements: Possession of a valid California Driver's License. Individuals who are appointed to this position will be required to maintain a valid California Driver's License throughout the tenure of employment OR demonstrate the ability to travel to various locations in a timely manner as required in the performance of duties., * Relevant cybersecurity and IT systems certifications

• Experience providing lead direction or supervision
• Systems Administration experience in an enterprise environment, Candidates who demonstrate that they meet the minimum qualification requirements are then invited to participate in an assessment process (or testing) to measure their knowledge, skills, and abilities in job-related areas., * Vacation - 2 weeks per year minimum with the ability to accrue more depending on public sector years of service

Pulled from the full job description

• 457(b)

• Tuition reimbursement

• 401(k)

• Health insurance

• Vision insurance

• Dental insurance

• Flexible spending account, This recruitment will produce two eligible lists. The restricted list will be for full-time, permanent part-time, or part-time City and Port of Oakland employees who maintain employment for the duration of the recruitment and pass all stages of the recruitment process. The open list will be for all other applicants who pass all stages of the recruitment process., * Retirement - CalPERS (California Public Employees' Retirement System) with a pension formula of 2.5% @ 55 (for Classic CalPERS members) and 2% @ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages. The City of Oakland does not participate in Social Security

• Health - The City of Oakland pays for the cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem, Blue Shield, United Health Care, and other HMO and PPO plans

• Dental - The City of Oakland pays for Delta Dental full premium for employees and eligible dependents

• Vision - The City of Oakland pays for VSP full premium for employees and eligible dependents

• Sick leave - Employees accrue 12 days per year

• Deferred Compensation - 457(b) pre-tax plan and an after-tax ROTH 401(k)plan

• Other benefits include a Flexible Spending Account, Wellness Program, Employee Assistance Program, Life Insurance, Tuition Reimbursement, Employee Training, & possible Telecommuting.

• Benefits described here do not represent a contract and may be changed without notice.

The City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city's historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees. Why Join the City of Oakland's Information Technology Department? Join the dynamic team at the City of Oakland Information Technology Department (ITD)! Dive into an exhilarating, fast-paced setting where innovation drives digital transformation across the city. We foster a supportive, vibrant, and dedicated atmosphere, empowering you to contribute meaningfully to the community we serve! The Information Technology Department (ITD) has multiple roles open in its Information Security and Systems Administration teams!, The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions. Benefits may include*: * CalPERS Medical * Dental * Vision * Medical Waiver Plan - Cash-In-Lieu * Flexible Spending Accounts * Commuter Benefits * Group & Supplemental Life Insurance * Employee Assistance Program (EAP) * Guaranteed Ride Home (GRH) * Pension Benefits * Deferred Compensation * Specific benefits may vary depending on the assigned specific bargaining unit.   You must create an Indeed account before continuing to the company website to apply