Director leads enterprise transformation

Planning Coaching Intranet Advocacy Marketing Timelines Operations Leadership Mentorship Governance Scalability Managed Care Communication Accountability Time Management Trade Relations Microsoft Office Product Delivery Project Management Value Propositions Strategic Planning Product Management Strategic Alliance Market Penetration Business Objectives Business Development Marketing Operations Regulatory Compliance Relationship Building Performance Management New Product Development Ability To Meet Deadlines Product Adoption Strategies Standard Operating Procedure Product Lifecycle Management Healthcare Industry Knowledge Continuous Improvement Process Cross-Functional Team Leadership Profit And Loss (P&L) Management Key Performance Indicators (KPIs), The Senior Director leads enterprise strategy for disease state initiatives, driving alignment and execution across sales, marketing, operations, and key business units. This role partners closely with Walgreens teams and support functions to design and optimize processes that enable scalable, consistent performance.

The position champions the development and delivery of impactful product and service training, ensuring teams are equipped for success. It oversees the full product lifecycle-from concept through enhancement-shaping features and functionality that deliver measurable value.

As a catalyst for change, the Senior Director leads enterprise transformation efforts that support effective product adoption and implementation. The role establishes clear success metrics, accountability frameworks, and continuous improvement practices across all operational levels.

This leader owns the strategic vision for cross-channel programs and services, integrating advocacy, customer partnerships, value propositions, clinical collaboration, and market insights to deliver high-impact, enterprise-wide solutions., * Leads the development and scaling of new and existing programs into sustainable, revenue-generating initiatives with strong market penetration.

• Oversees creation and governance of Standard Operating Procedures (SOPs), ensuring consistency, efficiency, and alignment with business objectives. Drives supporting communications and technology enhancements.
• Directs P&L analysis for pharmacy programs, monitoring financial performance and ensuring program success through reporting, KPI tracking, and continuous improvement.
• Develops and executes strategic and tactical plans that anticipate customer needs and position Walgreens for global growth and market leadership.
• Leads design and delivery of multi-channel communications to executive leadership, business units, industry stakeholders, and field teams. Oversees development of marketing, policy, and procedural documentation.
• Ensures effective implementation and adoption of training programs, intranet resources, and other tools supporting product delivery.
• Serves as the primary point of contact for internal stakeholders and external vendors, influencing cross-functional teams and acting as a subject matter expert.
• Directs development and execution of payor and physician agreements, ensuring regulatory compliance across state and federal requirements.
• Builds and develops high-performing teams through coaching, mentoring, and performance management programs.
• Acts as business owner for specific health conditions across the Walgreens enterprise, including all divisions and affiliated organizations.
• Defines and communicates enterprise health condition strategies and value propositions.
• Establishes and strengthens external partnerships, advocacy relationships, and strategic alliances to enhance brand and program impact.
• Collaborates with government, employer, managed care, and industry partners to shape strategic and operational direction.
• Provides guidance on development of cost-effective patient care programs that improve measurable outcomes and can be operationalized at scale.
• Supports M&A and business development efforts by providing subject matter expertise and strategic recommendations.
• Serves as SME for trade relations, including engagement with industry organizations.
• Identifies clinical education and training needs for enterprise clinicians, partnering with operations for implementation., The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $186500 - $320000 / Salaried Related Jobs 3rd Shift Quality Control Associate Actalent Bensenville, ILOn-Site Visionary Innovation Cleanrooms Communication Team Oriented Detail Oriented Quality Control Visual Inspections Packaging And Labeling Artificial Intelligence Critical Illness Insurance Good Manufacturing Practices +0 Design Coordinator Actalent Chicago, ILOn-Site Sales Visionary Scheduling Management Innovation Coordinating Spreadsheets Communication Data Analysis Presentations Word Processing Project Scoping Interior Design Customer Service Project Management Project Coordination Architectural Drawing Expectation Management Artificial Intelligence Critical Illness Insurance Project Initiation Documentation +0 2nd Shift Quality Control Associate Actalent Elmhurst, IL*On-Site Visionary Leadership Innovation Cleanrooms

• Bachelor's degree at least eight years of experience managing operations, product management, product development, and/or large scale implementations with the product to be managed OR Associate's degree and at least fifteen years of experience managing operations, product management, product development, and/or large scale implementations with the product to be managed.
• At least 5 years managing operations in the healthcare industry.
• At least 5 years of experience leading and collaborating cross-functionally in a matrix structure and influencing stakeholders at all levels of the organization.
• Experience developing strategic initiatives which align with business goals and budget.
• Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
• Experience with project management (for example: planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives).
• Experience collaborating with both internal and external resources to develop strategies that meet program's goals within budget and established timelines.
• Experience with MS Office Suite
• At least 5 years of experience contributing to financial decisions in the workplace.
• At least 5 years of direct leadership, indirect leadership and/or cross-functional team leadership.
• Willing to travel up to 30% of the time for business purposes (within state and out of state, including global travel).

Preferred Qualifications

• Master's degree in business, Project Management, or Healthcare related field.
• Experience working in a retail pharmacy.

We will consider employment of qualified applicants with arrest and conviction records., Communication Life Sciences Pharmaceuticals Detail Oriented Quality Control Medical Devices Tensile Testing Laboratory Testing Workflow Management Laboratory Experience Packaging And Labeling Artificial Intelligence Product Quality (QA/QC) Critical Illness Insurance Personal Protective Equipment Continuous Improvement Process +0

Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.