Senior Help Desk Technician
Role details
Job location
Tech stack
Job description
- Unbox PCs and accessories and prepare them for setup
- Arrange and set up equipment on work tables according to instructions
- Label hardware and register devices in variance tracking dashboards
- Connect PCs and accessories following provided diagrams and documentation
- Perform quality assurance checks based on established procedures
- Identify, document, and report variances or issues during setup and QA
- Repackage and box completed systems safely and accurately
- Maintain a clean and organized workspace at all times
Pay: Up to $4,800.00 per month
Requirements
Svitla Systems Inc. is looking for a detail oriented Hardware Assembly and QA Technician to support the preparation, configuration, and quality assurance of PCs and related accessories. This role involves hands on setup, system registration, basic connectivity, inspection, and packaging according to provided instructions and diagrams.
Office- 5 days/week in Agoura Hills + travel required for 15 US branch locations (longevity of travel - from 2-3 days to 1 week). In case of emergency, should be available on the weekend. Need flexible, reliable and coachable person for this entry level role.
Requirements:
- Ability to follow written instructions and diagrams precisely
- Strong attention to detail and organizational skills
- Basic understanding of computer hardware and accessories
- Comfortable performing repetitive, hands on tasks
- Ability to use dashboards or tracking systems for registration and logging
- Ability to lift and move boxed equipment as needed
Nice to have:
Previous experience in hardware assembly, staging, or QA
- Familiarity with inventory or variance tracking systems
- Experience working in a warehouse, lab, or production environment