Senior Help Desk Technician

Svitla Systems Inc.
Agoura Hills, United States of America
1 month ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior
Compensation
$ 58K

Job location

Agoura Hills, United States of America

Tech stack

Data Logging
Computer Equipment

Job description

  • Unbox PCs and accessories and prepare them for setup
  • Arrange and set up equipment on work tables according to instructions
  • Label hardware and register devices in variance tracking dashboards
  • Connect PCs and accessories following provided diagrams and documentation
  • Perform quality assurance checks based on established procedures
  • Identify, document, and report variances or issues during setup and QA
  • Repackage and box completed systems safely and accurately
  • Maintain a clean and organized workspace at all times

Pay: Up to $4,800.00 per month

Requirements

Svitla Systems Inc. is looking for a detail oriented Hardware Assembly and QA Technician to support the preparation, configuration, and quality assurance of PCs and related accessories. This role involves hands on setup, system registration, basic connectivity, inspection, and packaging according to provided instructions and diagrams.

Office- 5 days/week in Agoura Hills + travel required for 15 US branch locations (longevity of travel - from 2-3 days to 1 week). In case of emergency, should be available on the weekend. Need flexible, reliable and coachable person for this entry level role.

Requirements:

  • Ability to follow written instructions and diagrams precisely
  • Strong attention to detail and organizational skills
  • Basic understanding of computer hardware and accessories
  • Comfortable performing repetitive, hands on tasks
  • Ability to use dashboards or tracking systems for registration and logging
  • Ability to lift and move boxed equipment as needed

Nice to have:

Previous experience in hardware assembly, staging, or QA

  • Familiarity with inventory or variance tracking systems
  • Experience working in a warehouse, lab, or production environment

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