IT System Administrator 1/2

This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify.

What You Will Be Doing

Join the Team That Power's Alaska's Digital Backbone!

OIT presents a rare opportunity to join the Datacenter Server Patching and Management Team for a dedicated individual to help maintain and enhance Alaska's enterprise server management systems. This position is flexibly staffed-whether you're starting fresh or bringing existing expertise, we have a structured training and development plan to help you advance to a journeyman-level role.

What does your day look like?

• Verifying servers performed expected tasks during the maintenance windows.
• Checking enterprise systems to proactively catch issues before they propagate, primarily related to patching server operating systems and the underlying hardware.
• Investigating operational or security issues.
• Creating scripts and automation to fine-tune processes implemented through the enterprise server management systems.
• Providing insight and guidance for the team to focus on problem areas.

If you're eager to learn, grow, and make an impact, we'll provide the tools and support you need to succeed. IT is an ever-changing landscape and as you develop your skills, you'll have the chance to expand your responsibilities and work on larger, more complex issues, including troubleshooting server operations, monitoring server and storage hardware for potential issues, implementing and managing Hyper-V virtualization, creating operational reports for ongoing processes, and occasionally removing or installing physical equipment from customer locations.

Our Organization, Mission, and Culture

The Office of Information Technology (OIT) provides enterprise IT solutions to the State of Alaska.

• Our vision: One Government, empowered by innovative technical collaboration.

• Our aim: Reduce complexity, improve efficiency, and encourage creativity to securely provide better government services to all Alaskans., The working social environment will center around telework. Regular attendance at daily/weekly meetings will be essential to stay abreast of ongoing activities and projects, Please be sure to check our residency definition to determine if you qualify. At time of interview, please be prepared to provide:

• Three (3) professional references and current contact numbers, including two (2) current or former supervisors;

• Copies of your two (2) most recent employment performance evaluations if available; please substitute with letters of recommendation if evaluations are not available.

• A copy of academic transcripts (unofficial are okay, please ensure that the institution name/URL is listed on the transcripts) to verify that you meet the minimum qualifications. If not provided, transcripts will be required prior to appointment.

Do you have experience in WAN?, We are interested in candidates who possess some or all of the following position specific competencies:

• Hardware Engineering: Knowledge of the principles, methods, and tools for designing, developing, and testing computer or computer-related equipment.
• Information Resources Strategy and Planning: Knowledge of the principles, methods, and techniques of information technology (IT) assessment, planning, management, monitoring, and evaluation, such as IT baseline assessment, interagency functional analysis, contingency planning, and disaster recovery.
• Written Communication: Writes in a clear, concise, organized, and convincing manner for the intended audience., Any combination of education and/or experience that provides the applicant with competencies in:
• Hardware: Knowledge of specifications, uses, and types of computer or computer-related equipment.
• Infrastructure Design: Knowledge of the architecture and typology of software, hardware, and networks, including LANS, WANS, and telecommunications systems, their components and associated protocols and standards, and how they operate and integrate with one another and with associated controlling software.
• Operating Systems: Knowledge of computer network, desktop, and mainframe operating systems and their applications.
• Systems Integration: Knowledge of the principles, methods, and procedures for installing, integrating, and optimizing information systems components.

Equivalent to those typically gained by: Training in computer science, information technology, or system administration - or a similar field or professional experience - that provided knowledge of systems, networking software, hardware, protocols, and scripting/automation tools. IT System Administrator 2 Any combination of education and/or experience that provides the applicant with competencies in:

• Hardware: Knowledge of specifications, uses, and types of computer or computer-related equipment.
• Infrastructure Design: Knowledge of the architecture and typology of software, hardware, and networks, including LANS, WANS, and telecommunications systems, their components and associated protocols and standards, and how they operate and integrate with one another and with associated controlling software.
• Operating Systems: Knowledge of computer network, desktop, and mainframe operating systems and their applications.
• Systems Integration: Knowledge of the principles, methods, and procedures for installing, integrating, and optimizing information systems components.
• Systems Testing and Evaluation: Knowledge of principles, methods, and tools for analyzing and developing systems testing and evaluation procedures and technical characteristics of IT systems, including identifying critical operational issues.

Equivalent to those typically gained by: Training in computer science, information technology, system administration, or a similar field and professional experience in database, network, or system administration. Special Note: "Competencies" means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation. "Typically gained by" means the prevalent, usual method of gaining the competencies expected for entry into the job. "Training" means the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs. "Professional experience" means work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the power or right to decide or act according to one's own judgment. "Progressively responsible" means indicating growth and/or advancement in complexity, difficulty, or level of responsibility., If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or within 48 hours of the close of this recruitment to the contact person listed below., Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.

Pulled from the full job description

• Pet insurance
• AD&D insurance
• Health insurance
• Retirement plan
• Vision insurance
• Dental insurance
• Flexible spending account, The State of Alaska offers a competitive salary, a solid benefit package that includes retirement plans (with employer contributions), health insurance for medical/dental/vision (with employer contributions), and group-based insurance benefits such as term life, short/long-term disability, pet insurance, and much more. Click on the Benefits tab of this posting to learn more., The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.

For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an orientation video from Division of Retirement and Benefits. (Please note this video is specifically designed for new State Employees.)

Insurance Benefits

• Health insurance, which includes employer contributions toward medical/vision/dental

• The following employee groups are under AlaskaCare Benefits administered by the State: See https://drb.alaska.gov/help/plans.html for additional information. o AVTEC o Confidential o Correctional Officers o Marine Engineers o Mt. Edgecumbe Teachers o Supervisory o Unlicensed Vessel Personnel/Inland Boatman's Union o Exempt employees (not covered by collective bargaining)

• The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information. o General Government o Labor, Trades and Crafts o Public Safety Employees Association o Masters, Mates & Pilots

• Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)

Optional Insurance Benefits

• Group-based insurance premiums for

• Term life (employee, spouse or qualified same sex partner, and dependents)
• Long-term and short-term disability
• Accidental Death and Dismemberment
• Long-term care (self and eligible family members)
• Supplemental Survivor Benefits

• Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses

Retirement Benefits

• Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
• Matching employer contribution into a defined contribution program (new employees)
• Employer contribution into a defined benefit or defined contribution program (current employees)
• Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
• Option to enroll in the Alaska Deferred Compensation Program
• Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options

The State of Alaska offers a diverse training platform in many areas in support of your career goals, and a team dedicated to developing training plans to help you meet those goals., Careers with the State of Alaska offer MANY benefits