LIS Systems Analyst II - Galveston (Blood Bank-SCC...

To provide intermediate analysis and documentation of existing hospital and administrative procedures and recommend alternative procedures for improvement of work flow, either manual or automated, maximizing productivity and controlling costs., * Plans the study of current departmental systems.

• Gathers and organizes information on system including present operating procedures.

• Analyzes data and considers all available solutions, either manual or automated.

• Organizes and documents study and prepares recommendations for implementation of new systems.

• Conducts operational effectiveness reviews.

• Conducts preliminary survey of vendor solutions.

• Adheres to internal controls established for department.

• Performs related duties as required.

Additional Duties: LIS Operations:

• Provide daily operational support for LIS applications, including issue investigation, troubleshooting, and resolution.

• Support Blood Bank system-related build, maintenance, testing, validation, and downtime procedures.

• Assist with LIS system upgrades, patches, enhancement requests, and workflow changes.

• Monitor and resolve interface-related issues between LIS, middleware, instruments, Epic, and external systems.

• Work with laboratory departments to review, document, and improve system workflows.

• Participate in testing and validation for new instruments, interfaces, orderables, result components, rules, and system changes.

• Maintain accurate documentation for system build, testing evidence, procedures, and support workflows.

• Coordinate with vendors and internal IT teams for application issues, access requests, system changes, and project support.

• Assist with regulatory readiness by supporting audit requests, validation documentation, and corrective action follow-up.

• Provide end-user support, training assistance, and communication during system changes or operational issues.

• Participate in on-call or after-hours support as needed for critical LIS operational issues.

• Support reporting, data extraction, and operational analysis requests related to LIS and laboratory workflows.

Bachelor's degree or equivalent in related field and three years related experience.

Preferred Qualifications:

• Experience working with Blood Bank systems, preferably SoftBank/ SCC SoftBank.

• Knowledge of Blood Bank workflows, including specimen processing, product management, compatibility testing, transfusion documentation, and result reporting.

• Experience supporting LIS applications in a hospital or clinical laboratory environment.

• Familiarity with Epic Beaker, instrument interfaces, middleware, and laboratory system troubleshooting is preferred.

• Understanding of regulatory and compliance requirements related to laboratory and Blood Bank operations.

• Ability to work with laboratory staff, IT teams, vendors, and operational leadership to support system issues, upgrades, validations, and workflow improvements.

• Experience with system testing, build documentation, issue tracking, and change control processes.

• Strong analytical, communication, and problem-solving skills with the ability to prioritize operational needs.