Programming Analyst

This is an on-site position based in Birmingham, AL; remote may be considered for an exceptional candidate. The Programmer Analyst joins our IT Department supporting Infor GHR (Global Human Resources / Human Capital Management) and reports to the IT leadership team. The position plays a direct role in developing and maintaining the systems that support our people operations, working closely with HR stakeholders and third-party vendors to keep critical applications running and improving., The Programmer Analyst develops and debugs Infor process automations, works through complex support issues, and translates business needs into technical solutions - all within a cross-functional environment spanning IT and HR. This role wears two hats: part developer, part business analyst. You'll collaborate daily with HR end users and IT colleagues, and over time engage with third-party providers on outsourced integrations. The work environment is technical, collaborative, and fast-moving, with variety across coding, testing, troubleshooting, and stakeholder engagement., * Build and maintain reports and solutions using Infor Spreadsheet Designer (ISD)

• Write and optimize SQL and JavaScript to support integrations, data extraction, and custom solutions
• Support change management processes for Infor/GHR system updates and enhancements

Support & Troubleshooting

• Research, analyze, and resolve system support issues end-to-end with minimal guidance
• Diagnose backend Infor issues including data integrity, security, and integration problems
• Act as an escalation point for technical issues related to time tracking, payroll, leave management, and workforce management (WFM)
• Maintain and support multiple environments (development, test/UAT, and production)

Testing & Quality Assurance

• Conduct pre-user unit testing to validate system changes before broader deployment
• Assist users with UAT (User Acceptance Testing), ensuring defects are captured and resolved
• Participate in system upgrades, patch testing, and new module rollouts

Business Analysis & Collaboration

• Partner with HR and business stakeholders to understand operational needs and translate them into technical requirements and configurations
• Document system configurations, workflows, and process changes to maintain clarity and repeatability
• Support administration of annual HR processes such as merit cycles, compliance reviews, and benefits enrollment
• Collaborate with third-party vendors on outsourced solutions and integrations as needed

Do you have experience in User acceptance testing?, Do you have a Bachelor's degree?, * Experience working with Infor on the backend - diagnosing system issues, understanding data flows, and navigating configurations

• Development proficiency in JavaScript and SQL
• Experience supporting workforce management (WFM) systems
• Ability to function as both a technical analyst and a business analyst - translating between system behavior and business need
• Experience supporting multi-environment systems (test, UAT, and production)
• Strong attention to detail and a structured, methodical approach to problem-solving
• Clear communication skills - able to explain technical issues to non-technical stakeholders
• Located in or able to work from Birmingham, AL (remote may be considered for an exceptional candidate)

Preferred Qualifications:

• Direct experience with Infor GHR (Global Human Resources / HCM module)
• Experience with LPL (Landmark Pattern Language)
• Experience with ISD (Infor Spreadsheet Designer) and IPD (Infor Process Designer)
• Background in or strong interest in business analyst responsibilities beyond HRIS (e.g., ERP or Finance systems)
• Bachelor's degree in Information Systems, Computer Science, Business, or a related field

Pulled from the full job description

• Health insurance
• Paid time off
• Employee discount
• Vision insurance
• Dental insurance
• Paid holidays, * Primary work location: Birmingham, AL (on-site); remote considered for exceptional candidates
• Standard full-time schedule; Monday-Friday

The Perks

At Books-A-Million, we believe in taking care of our employees. As part of the team, you'll enjoy a comprehensive benefits package, including:

Competitive Compensation: We offer competitive pay and performance-based incentives.

Health & Wellness: Medical, dental, and vision insurance to keep you healthy.

Paid Time Off (PTO): Enjoy generous PTO and paid holidays.

Employee Discounts: Get discounts on books and other products across our stores.

Retirement Savings: Build your future with our 401(k) plan and company contributions.