nCino Product Owner-Origination and Innovation
Role details
Job location
Tech stack
Job description
First Horizon Bank is seeking a highly motivated nCino Product Owner to drive the ongoing optimization of our nCino commercial credit origination platform. The ideal candidate will have experience leading Salesforce or nCino product initiatives, a strong background in the financial industry, and a passion for enhancing the client and associate experience through innovative digital lending solutions., + Serve as the Origination and Innovation Product Owner for the nCino platform, overseeing the associate and client journeys via change-oriented projects
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Gather and prioritize business requirements from stakeholders across lending, operations, IT, and compliance to align with our overall business strategy
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Collaborate with cross-functional teams, including technology, line of business leadership, credit, and risk, to deliver enhancements and new features in nCino
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Act as a subject matter expert for nCino within the bank, troubleshooting issues, providing training, and supporting change management
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Ensure solutions meet compliance and regulatory requirements specific to lending
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Foster a solutions-driven mindset by identifying opportunities to improve process efficiencies and enhance the user experience
Requirements
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Bachelor's degree in Business, Information Technology, Finance, or a related field
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Minimum 2 years' experience as a Product Owner or similar role, with direct responsibility for nCino or Salesforce Financial Services Cloud products
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At least 5 years of experience in the financial industry, ideally with lending experience (consumer, commercial, or small business)
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Demonstrated understanding of banking processes, regulatory requirements, and client needs in the lending space
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Strong analytical and problem-solving skills, with the ability to translate business needs into technical requirements
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Excellent interpersonal, communication, and stakeholder management skills
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Experience working in Agile/Scrum environments
Preferred Qualifications:
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Experience leading complex transformation projects in a financial institution
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Familiarity with project management and collaboration tools such as JIRA, Confluence, etc.
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Experience with Moody's CreditLens
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Proficient in advanced Excel functions, Word, and PowerPoint